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Provide technical support and maintain end-user devices, systems, and services; ensure security and compliance while collaborating with cross-functional teams on DS projects and training end-users.
On-site System Administrator for Hexagon Public Safety software in Memphis, TN, responsible for trouble shooting, technical support, maintenance, SQL Server Database maintenance, data loading, backup, purging, user account management, and participating in upgrades.
Senior IT Engineer responsible for maintaining and optimizing the organization’s IT infrastructure including managing virtualization environments, overseeing Windows patch management, administering hosting platforms, and leveraging analytics tools.
