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Customer Care Executive - Complaints & Feedback
Octopus EnergyInvestigate and resolve complex customer complaints, analyze feedback, ensure compliance.
Brighton, England, United Kingdom
7 days ago
Hybrid
data analysis
kpi reporting
root cause
complaint handling
disp
PEOPLE ALSO SEARCHED FOR:
Customer Care Executive
Octopus EnergyHandle and investigate complex customer complaints for electric car leasing services.
Brighton, England, United Kingdom
1 months ago
Hybrid
regulatory compliance
sla management
data monitoring
communication
complaint handling
PEOPLE ALSO SEARCHED FOR:
Customer Care Team Leader (12month contract)
Octopus EnergyLead a team handling and investigating customer complaints for an electric car leasing firm.
Brighton, England, United Kingdom
1 months ago
Hybrid
data monitoring
performance reporting
customer communication
fca disp
complaint handling