Area Sales Director- Service/Repair (California)

Overview

Drive profitable service/repair sales in CA, ensuring safety, growth and top customer experience.

Key Responsibilities

• crm management
• sop compliance
• safety culture
• kpi review
• bid review
• talent development

Tasks

-Support strategic sales initiatives in keeping with corporate and regional strategic initiatives. Includes use of TK Elevator sales tools and training, i.e., CRM, SOPs, and STAR customer relations. -Drives and supports a culture of safety and compliance throughout the organization in all lines of business. Includes acting as the face of safety and compliance to all employees. -Supports service and repair sales for multi-regions with a strong emphasis on customer experience, growth and retention. Includes sharing best practices to nurture an organizational culture that challenges others to generate breakthrough ideas and take well-reasoned risks. -Collaborates with Regional President and Regional Director of Service Sales to review performance of region and branch sales and ensure SOPs and corporate initiatives are being successfully utilized. Includes occasional branch and region visits to consult on strategies for performance improvement as necessary. -Acts as change agent in order to improve sales results by promoting improvements and changes as well as pushing through innovations to achieve best in class performance. Includes proactively addressing weaknesses and risks within the service and repair sales business by coaching and consulting with the regions. -Engages in talent development and recruiting of key sales positions, supporting talent across regions. Acts as mentor to Regional Director of Service Sales. Support Sales Talent through STEP program, PMP, and counsels sales employees on career development. -Strategically reviews KPIs for each region and branch to assist the region in making plan. Works with region and branch management to provide coaching and support for business plans and sales goals. -Participates in large bid reviews, as needed and requested by region. -Identity theft monitoring -Supports business development through sharing insights on customer relationships with key customers and consultants. Maintains a strong working knowledge of the overall service and repair market including market penetration, overall market size/segments, and competitors’ positions and strategies. May include participating in key customer meetings and bid opportunities.

Requirements

• problem solving
• leadership
• sales process
• project management
• bachelor's
• 15 years

What You Bring

-Strong analytical and problem solving skills; must be able to address business challenges and provide solutions. -Must be team oriented and have the ability to lead, motivate, and develop staff. -Must have an in-depth knowledge of the new installation sales process. -Ability to identify, own, understand, supervise and delegate to ensure accurate completion under strict timelines with minimal guidance; ability to react well under pressure and willing to accept responsibility. -Must be very well organized, have a high energy level, strong work ethic, acute attention to detail and be very process oriented. -Bachelor's degree in a related field, Master’s in Business Administration or related field a plus. -Must be motivated, goal oriented and proactive. -Must have excellent verbal and written communication skills and the ability to work and collaborate with employees and customers within and outside the regional office. -Maintains strong familiarity of company products by attending company training classes and reviewing factory equipment updates and supplier goods. Includes maintaining a strong understanding of TK Elevator, and its regional and company mission and objectives, ethical standards and code of conduct. Able to differentiate TK Elevator offerings from competition in all branch markets. -Requires 10 to 15 years of experience in upper level management and sales in the elevator industry.

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Benefits

-Company-paid basic life insurance and AD&D -Flexible spending accounts (FSA) -Tuition reimbursement -Optional spouse and dependent life insurance -Up to six weeks of paid parental leave (available after successful completion of 90 days of full-time employment) -11 paid holidays each calendar year (10 fixed, 1 floating) -Medical, dental, and vision coverage -Supplemental medical plans -15 days of vacation per year -401(k) Retirement Savings Plan with company match: Employees can contribute a portion of their pay on a pre-tax or Roth basis. The company provides a dollar-for-dollar match on the first 5% contributed. -Paid sick leave, per company policy -Optional life and AD&D coverage -Company-paid short- and long-term disability insurance -Pet insurance -Company-paid Employee Assistance Program (EAP) -Health savings account (HSA)

About Tk Elevator

-Founded with a passion for transforming vertical transportation, the company has grown into a global leader in the elevator and escalator industry. -Providing cutting-edge mobility solutions, they offer a wide range of elevators, escalators, and moving walks designed for both modern and historical buildings. -With a strong presence in more than 100 countries, their reach is global, yet their approach remains focused on local expertise and customer satisfaction. -Typical projects include high-rise residential buildings, commercial skyscrapers, and busy transportation hubs like airports and train stations. -The company is renowned for its innovative designs, sustainability initiatives, and advanced safety features, setting new industry standards. -A standout project involved retrofitting historic buildings with state-of-the-art elevator systems that blend seamlessly with classical architecture. -The company continuously invests in digitalization and smart technologies, delivering next-generation solutions for efficient, reliable mobility.

Sector Specialisms