Dubai-based lifestyle conglomerate spanning retail, leisure, real estate, entertainment across Middle East, Africa, Asia
Oversees P&O for large frontline supermarket workforce, handling staffing, performance, relations, training.
4 days ago ago
Intermediate (4-7 years)
Full Time
Al Ain, Abu Dhabi Emirate, United Arab Emirates
Onsite
Company Size
43,000 Employees
Service Specialisms
Property Development
Retail Management
Shopping Malls
Leisure & Entertainment
Hospitality
Sector Specialisms
Shopping Malls
Hotels
Cinema
Hypermarket
Supermarket
Leisure and Entertainment
Residential Communities
Retail
Role
Description
workforce planning
employee relations
performance reviews
leadership coaching
engagement initiatives
attendance monitoring
Manage employee relations matters, including grievances, investigations, and disciplinary actions.
Ensure optimal staffing across stores through effective workforce planning and collaboration with recruitment teams.
Ensure consistent onboarding and delivery of frontline training and development programs.
Ensure consistent execution of core P&O processes such as performance reviews, probation assessments, talent identification, and improvement plans, while supporting operational or structural changes.
Coach store managers and supervisors to strengthen leadership and people management capabilities.
Oversee frontline performance, supporting store leaders with reviews, coaching, and performance-related interventions.
Lead initiatives that enhance morale, engagement, and retention of store-based employees.
Monitor attendance, absenteeism, and timekeeping trends, taking action where needed.
Requirements
team management
uae labor
hr degree
workforce planning
coaching
communication
Proven experience managing large frontline teams across multiple sites, with strong knowledge of UAE labor laws and compliance.
Resilient, calm under pressure, and able to manage ambiguity and tight timelines; fluent in English (Arabic or other regional languages is a plus).
Experienced in coaching line managers and developing frontline leadership capabilities.
Skilled in workforce planning, attendance management, and handling employee relations matters, including grievances and disciplinary cases.
Bachelor’s degree in Human Resources, Business Administration, or related field, with 5–7 years of P&O experience, including 2–3 years in a fast-paced environment.
Strong interpersonal and communication skills, with the ability to influence at all organizational levels.
Benefits
Work in a friendly environment, where everyone shares positive vibes and excited about our future.
Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
Company
Overview
20+ Markets
Global Presence
Operates across over 20 international markets, showcasing its cross-continental expansion.
BBB Rating
Credit Standing
Maintains a strong credit rating, facilitating investments in sustainable projects.
Multi-Billion Dirham
Development Scale
Delivers large-scale real estate projects across the Middle East.
Created from a vision to redefine shopping and leisure in the Middle East, this group evolved from a single founder's idea into a cross-continental leader.
It drives growth through major retail and community hubs like shopping malls, hotels, and mixed-use developments.
Features exclusive franchises and key projects such as Carrefour hypermarkets, VOX cinemas, Ski Dubai, iFly Dubai, and the iconic Mall of the Emirates.
Operates a leisure division that introduces unique attractions like indoor skiing, skydiving, waterparks, and flagship stores for LEGO and American Girl.
Known for impressive achievements, including the region's largest indoor ski floor, the first corporate green sukuk in the Middle East, and a multi-screen IMAX and 4DX cinema flagship.
Culture + Values
Customer Obsession
Sustainability
Collaboration
Innovation
Empowerment
Integrity
Environment + Sustainability
2050 Net Zero
Comprehensive climate commitment.
Aim to achieve net zero emissions across all operations and value chain by the year 2050.
100% Renewable Energy
Transition to clean power.
Commitment to sourcing all operational energy from renewable sources by 2025.
35% Carbon Reduction
Ambitious emission reduction target.
Goal to cut carbon footprint by one-third by 2030.
90% Waste Diversion
Waste management commitment.
Efforts to recycle or reuse 90% of operational waste to reduce landfill impact.
Sustainable products and services in key sectors including retail, shopping malls, and leisure