Service Administrator

Overview

Admin support for service team managing docs, billing, scheduling, and customer liaison.

Key Responsibilities

• billing
• subcontract mgmt
• document control
• customer dispatch
• expense monitoring
• work meetings

Tasks

Support service billing through Accounts Payable and Receivable processes. Create and close subcontracts, and submit pay requests. Handle full-cycle invoicing, including billing, matching, and approving purchase orders. Manage a high volume of files and project documents, ensuring accuracy in records like work orders, quotes, and purchase orders. Respond to customer inquiries and dispatch crews for service calls. Collaborate with internal teams to keep project documentation complete and accessible. Prepare warranty and insurance documents as needed (e.g., standard, OIRCA). Monitor corporate card use and expense reports from field staff. Provide administrative support to the Superintendent and assist with other tasks as needed. Maintain up-to-date customer contact details and service documentation. Lead and schedule Work on Hand meetings. Direct inquiries appropriately by understanding team roles within the Service Department.

Requirements

• construction
• customer service
• 2+ years
• microsoft office
• invoicing
• organized

What You Bring

Experience in a construction or service-related environment is an asset RRSP matching Strong customer service orientation with a professional and courteous phone manner Skilled at managing priorities and handling a high-volume workload efficiently Minimum of 2 years in an administrative role preferred This position will be based out of our Mississauga location, reporting to the Service Manager. Proficient in Microsoft Office Suite, including Word, Excel, and Outlook Comfortable in a fast-paced environment with the ability to adapt quickly Experience with invoicing and basic accounting procedures is considered an asset Highly organized, self-motivated, and able to work with a sense of urgency

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Benefits

On-going career development programs through our in-house Flynn University and eLearning courses Great environment where our motto is “Flynn Family Winning Together”! Competitive wages and benefits

About Flynn Group Of Companies

-Evolved from modest roofing beginnings by adding glazing, curtain walls, architectural metals, and waterproofing. -Handles complex envelope work, such as metal panel systems and custom glazing, on large-scale facilities. -Typical projects include commercial roofs, curtain-wall facades, architectural metal systems, and waterproofing installations.

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