Transport Network Changes Advisor

Description

The Customer and Network team coordinate temporary and permanent changes to rail and transport networks and customer environments so that Cross River Rail can be delivered. This includes facilitating access to the network for construction partners whilst ensuring minimal impacts to commuters with acceptable levels of accessibility and service maintained during construction.

The Transport Network Changes Advisor contributes to ensuring customer facing network changes are managed successfully throughout the project lifecycle with a key focus on facilitating the closure and opening of upgraded and new stations. This entails extensive engagement with transport stakeholders including the Department of Transport and Main Roads, Brisbane City Council, Queensland Rail and technical advisors. You will apply a consistent network change governance framework which supports effective multi-agency collaboration and decision making, tracking deliverables like bus service changes, rail timetable changes, traffic permit requirements and customer communications.

• Analyse technical documents to assess the scale of customer and network impacts and identify appropriate mitigation and management strategies.
• Develop network change governance materials such as operational risk assessments, options analyses, gateway assurance documentation.
• Effectively manage risks and issues on all elements of network change readiness and delivery, including solutions and mitigation measures.
• Manage network change planning and delivery for major rail upgrades
• Coordinate stakeholder engagement across transport agencies
• Plan for and lead day of operations management activities for network changes, which includes work outside of regular hours, on weekends and public holidays.
• Manage stakeholder relationships to ensure the alignment of network change planning and readiness activities, and adequate stakeholder input is received.
• Undertake strategic forward planning of the Network Change Program to assess complexity, and planning timeframes.
• Develop and manage project controls and project reporting.
• Undertake continual improvement exercises and lessons learnt activities post network changes.

Requirements

• Highly organised and deadline focused with the ability to adapt to sudden changes in priorities.
• Proven ability to provide clear and concise written and verbal communication, with experience providing high-level advice.
• Experience maintaining robust project management, governance and reporting frameworks. Project Management or similar qualifications highly regarded.
• Stakeholder engagement capabilities for both management and technical professions with the ability to negotiate and influence positive project outcomes.
• Understanding of public transport network operations with experience supporting the coordination of network changes in a multi-agency environment.

Benefits

The successful applicant will be working from our modern corporate office conveniently located in Brisbane’s CBD. This opportunity will be offered until February 2027.

Our people are supported with flexible work options, career development through the Australian Institute of Management, salary packaging and access to world class employee assistance provider Telus Health.

Once complete, it will provide trains with a much-needed alternative rail path through the core of the current SEQ Rail network, unlocking a bottleneck and allowing more trains to run more often across the whole of South East Queensland.

Cross River Rail Delivery Authority (CRRDA)…Your chance to work with the best!

On Cross River Rail you will not only work with the best but become your best. And as we enter a new phase of delivery, our project offers a rare career opportunity for top tier professionals to have played their part on something that is genuinely city shaping and transformative.

• Corporate CBD Office | Flexible working options

Training + Development

Interview process

Visa Sponsorship

Security clearance