Description
tool design
process implementation
dashboard reporting
data management
record keeping
stakeholder communication
The Capability Coordinator plays a vital role in supporting the implementation, administration, and continuous improvement of Orbit’s Professional Development Framework (PDF) and wider capability agenda. This role ensures that capability data is effectively captured, maintained, and reported, enabling evidence-based decisions on learning, performance, and progression.
- Act as a first point of contact for queries relating to capability data, professional development frameworks, and associated systems.
- Support the design and implementation of tools, templates, and processes that underpin capability management.
- Provide administrative support for professional development initiatives such as CIH qualifications, technical accreditation pathways, and capability review cycles.
- Maintain accurate and up-to-date records of capability assessments, development plans, and professional registrations.
- Produce and maintain regular reporting dashboards and metrics for the Head of Learning & Talent Development, including capability completion rates, professional development tracking, and trends.
- Coordinate communication and updates across business areas to promote engagement with the PDF and professional development opportunities.
- Support the organisation of workshops, briefings, and learning events linked to capability and professionalisation.
- Coordinate and administer all activities linked to Orbit’s Professional Development Framework (PDF) and capability assessments.
Requirements
cih
excel
communication
resilience
detail orientation
hr experience
If you want to experience work that’s truly rewarding, join us. Because when we achieve together, customers and communities thrive.
We put the safeguarding of our customers, colleagues and contractors at the heart of everything we do and as such, certain roles will be subject to a DBS check.
- Understanding of professional frameworks, qualifications, or regulated competence schemes (e.g., CIH, Building Safety).
- Confident in handling and interpreting data, including using Excel or reporting tools to produce insights.
- Ability to work under pressure and meet deadlines while maintaining accuracy.
- Excellent interpersonal and communication skills, with the ability to build strong working relationships.
- Ability to be resilient and manage multiple stakeholders’ requests
- Ability to prioritise workload and manage multiple tasks effectively.
- Strong administrative and organisational skills, with a high level of attention to detail.
- Experience in a learning, HR, or capability development environment.
- Experience working with digital systems or data management tools.
- Comfortable working independently and collaboratively across teams.
- A proactive mindset with the ability to identify and suggest process improvements.
Benefits
For leaders, our tailored development journeys are designed to stretch and strengthen your leadership skills. As well as practical training, we give you access to renowned business schools and experiential programmes for greater breadth and depth of learning.
We believe everyone is entitled to a good home they can afford, in a place they are proud to live. More than 100,000 people live in our homes.
We strive to create an inclusive experience with benefits and wellbeing programmes designed to help you, and your loved ones, to thrive. For a better work life balance, we offer flexible working opportunities for many roles.
From training programmes to professional qualifications, we provide opportunities to learn and develop at every stage of your career. Whether you’re a student, graduate or experienced professional we’ll support you to grow.
Training + Development
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