Facilities Coordinator - Portuguese Speaking

Overview

Analyse data, manage suppliers & contracts, support FM operations in UK.

Key Responsibilities

• cafm config
• pricing matrix
• ppm schedule
• data download
• supplier docs
• ad hoc reporting

Tasks

The role focuses on identifying opportunities to reduce costs, ensuring suppliers charge appropriate rates, and reviewing the effectiveness of the preventive maintenance plans to minimise reactive work and uphold the image and reliability of company locations. This key position supports the management team by analysing business intelligence and performance data. It also involves managing the provision of regular and ad hoc reporting, benchmarking, and statistical interpretation to identify trends that drive contract performance and efficiency. -Initial identification of suitable suppliers. -Configuring CAFM to reflect supplier changes. -Maintain supplier pricing matrices (e.g., call out rates, hourly charges, PPM prices). -Adjust PPM schedules as requested by Regional FMs, the Company, premises, or suppliers, and communication to all relevant stakeholders. -Support Macro’s growth and development initiatives. -Run and issue weekly concept data downloads to suppliers to encourage timely job completion and CAFM management. -Maintain records of company premises, associated contracts, and authorised approvers. -Provide daily support to the Regional Facilities Manager. -Ensure supplier documentation is up-to-date and compliant (e.g., certificates, service sheets) -Run and issue weekly concept failure tasks and liaise with suppliers with resolution. -Communicate effectively with Macro teams, client site teams, and service partners. -Collaborate closely with the Helpdesk monitor P1’s and ensure job assignments align with contractual KPI/SLA. -Identify and report risks that may impact Macro’s reputation or financial standing and suggest mitigating strategies. -Provide training and communication regarding process, system access, and queries. -Manage system access and resolve process-related queries. -Provide ad hoc reports and respond to information requests. -Deliver additional ad hoc reports as needed. -Actively participate in the Maro account operations team. -Recommend process and procedural improvements where possible. -Manage weekly invoicing and batch processing. -Serve as the primary point of contact for supplier performance assessments. -Provide monthly and quarterly reporting.

Requirements

• excel
• cafm
• google
• facilities management
• contract management
• fm qualification

What You Bring

-Proficient computer skills, particularly in Microsoft Office (with advanced Excel analysis skills), and a solid understanding of CAFM system structures and Google Workspace. -Exceptional record management skills. -The ability to work effectively both independently and as part of a team. -Facilities Management (FM) experience across multiple service lines, including both Hard and Soft services, with a strong background in contract management. -Experience in managing third-party suppliers and stakeholder relationships. -Experience working with an outsourced FM service provider. -A professional and disciplined approach, with strong time management capabilities. -Adaptability and a willingness to learn Google and other non-Microsoft software platforms. -Fluency in Portuguese. -Demonstrate a proactive approach and flexible approach to support the team. -A recognised qualification in Facilities Management. -Proven experience supporting retail clients across multiple sites and large geographic regions. -Excellent organisational, prioritisation, and planning skills, with a structured and process-driven mindset. -Flexibility to adapt to a dynamic environment, with a proactive and solution-oriented mindset. -The ability to build and maintain strong client relationships. -Strong written and verbal communication skills. -A good standard of general education, including Mathematics and English.

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Benefits

Join our team to contribute to an organisation that prioritises innovation and technology. Experience the perfect blend of opportunity and community, where you will benefit from a supportive and people-focused culture. Salary budget is $75,000 annually.

About Macro

-Operates globally from Melbourne HQ, investing across transport, utilities, specialist financing, and equity sectors. -Focuses on large-scale infrastructure terminals and industrial platform acquisitions with long-term, institutional-grade strategies.

Sector Specialisms