Receptionist

Overview

Front‑desk receptionist handling calls, customer service, and basic accounting.

Key Responsibilities

• call handling
• customer service
• complaint resolution
• payment processing
• file management
• clerical support

Tasks

-Operate telephone system by answering phones and directing customers to the appropriate department -Communicate with callers in a professional, friendly and efficient manner, while minimizing hold times -Handle customer complaints diplomatically and refer to appropriate department for resolution -Receive cash, checks and credit card payments from customers; make correct change and issue receipts -Close files and process EFT and insurance payments. -Assist managers with various clerical duties as needed

Requirements

• microsoft office
• communication
• professionalism
• customer service
• professional appearance

What You Bring

-Ability to effectively communicate customer interests, needs and requests to management and sales personnel -Professional appearance -Be friendly, professional, courteous and efficient when working with customers and fellow employees -Experience with Microsoft Office is a plus

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Benefits

-HSA/Flexible Spending -Growth Opportunities -Short Term & Long Term Disability -Paid Vacation -Medical, Dental & Vision -401k with Match -Paid Training

About Park One Of Florida

-Evolved from a boutique valet and parking operator into a regional innovator in southern U.S. markets. -Joined North America’s top parking network while maintaining a focus on luxury properties. -Projects include stylish hotels, bustling retail centers, healthcare campuses, and office buildings, enhanced by bespoke access technology and valet services. -Engagements often involve smartphone valet, license plate recognition (LPR) gates, electric vehicle (EV) charging pads, and the transformation of underutilized parking assets into multi-use spaces. -Drives revenue through contactless mobile payments and shuttle services, blending hospitality expertise with cutting-edge parking technology. -Transforms bland parking lots into seamless customer experiences at high-end venues.

Sector Specialisms

Security Clearance

-criminal background check -motor vehicle records review -social security number verification