Lead Parking Attendant

Overview

Oversee parking operations, manage staff, ensure flow, enforce rules, and deliver service.

Key Responsibilities

• equipment operation
• troubleshooting
• traffic management
• shift reporting
• staff coordination
• policy enforcement

Tasks

-Train new attendants on procedures, customer service, and safety protocols. -Enforce parking policies and issue citations or warnings as necessary. -Operate and troubleshoot parking equipment such as ticket machines, gates, and payment kiosks. -Handle customer inquiries, complaints, and issues in a professional and timely manner. -Coordinate the activities of parking attendants during assigned shifts. -Prepare daily shift reports and assist in compiling operational data. -Monitor and manage traffic flow to ensure efficient use of parking spaces. -Conduct routine inspections of parking areas to ensure cleanliness, safety, and functionality.

Requirements

• computer skills
• leadership
• communication
• customer service
• parking experience
• 2+ years

What You Bring

-Basic computer skills for reporting and documentation. -Prior leadership or supervisory experience preferred. -Strong interpersonal and communication skills. -Lead by example by demonstrating excellent customer service and adherence to all policies. -2+ years of experience in parking services or a related customer service field.

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About Abm Industries

-Evolved into a global facility-services powerhouse. -Delivers integrated janitorial, engineering, parking, energy, HVAC, electrical, landscaping, and EV-charging services. -Operating across major sectors, including aviation, education, healthcare, manufacturing, and commercial real estate. -Typical projects span airports, hospitals, schools, data centers, stadiums, corporate campuses, and industrial facilities. -A hallmark expansion strategy has consisted of strategic acquisitions—such as GCA Services Group in 2017 and Able Services in 2021. -Standout fact: its workforce automation tools power mission-critical operations in data centers and microgrid installations.

Sector Specialisms