Tool Hire Manager

Overview

Manage day-to-day tool hire operations, staff, sales and customer service at Derby branch.

Key Responsibilities

• tool hire
• order delivery
• customer interaction
• inventory management
• team supervision
• standards maintenance

Tasks

-Deliver day-to-day tool hire activities, deploying resource to ensure efficient, effective and safe operations. -Deliver and collect customer orders in a timely manner, ensuring orders are accurate and all equipment is secured and loaded/offloaded safely in accordance with company procedures. -Lead by example in developing strong relationships through regular customer interaction, supporting the team to maximise growth through pro-active cross selling. -Support branch colleagues in building knowledge and competence in tool hire product. -Provide guidance and constructive feedback to team members, assisting in their development and supporting them to deliver a high-quality customer experience. -Ensure inventory and availability levels are appropriate to meet customer needs, collaborating across the local network. -Supervision - Effective supervision of the branch tool hire team in support of Branch Manager. -Ensure tool hire standards are always maintained.

Requirements

• tool hire
• driving licence
• team spirit

What You Bring

-Knowledge : Experience in tool hire is preferred but not essential. -Please note: a driving license is essential for this role** -Team Spirit - You thrive in collaborative settings, believing that together we can achieve greatness.

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Benefits

-Access to discounts with hundreds of your favourite high street and online retailers. -Access to a wealth of health and wellbeing services including access to online GP appointments and mental health support. -Life assurance. -A wide range of voluntary benefits including holiday buying, discounted gym membership, car salary sacrifice scheme, Cycle2Work, Benenden Healthcare and more. -Retirement savings plan. -Generous employee discounts. -Competitive salary and discretionary bonus. -Enhanced maternity/paternity/adoption leave for anyone expecting or adopting a child.

About Jewson

-With a vast network of branches across the country, serves a wide range of construction projects. -Offers an extensive product portfolio, ranging from timber and plumbing supplies to building materials and tools. -Specializes in sectors such as residential, commercial, industrial, infrastructure, and energy. -Known for providing tailored solutions with a focus on quality and service. -A trusted partner, having supplied products to iconic buildings and landmark projects. -Prides itself on expert knowledge across its materials, helping clients choose the right products.

Sector Specialisms

Security Clearance

-ban the box employer; considers applicants with criminal convictions case‑by‑case.