Transit Service Planner II

Overview

Plans and coordinates bus service operations, stops, and route adjustments in Virginia.

Key Responsibilities

• map preparation
• service planning
• data analysis
• stakeholder coordination
• safety review
• file management

Tasks

-Prepares maps and information to support bus service plans for both temporary and long-term service changes and to support and assist with public outreach activities regarding such changes. Provides this information to internal Customer Service, Communications and Marketing partners to be used in materials produced to inform customers about service changes. -Reviews plans for proposed construction, development and roadway projects to ensure that Metrobus customers continue to be served safely and effectively during these projects and that future development and roadway projects provide for safe and effective customer facilities, as well as, safe and efficient operations for bus service. -Review of a current motor vehicle report -Tracks operational problems and safety concerns raised by the Department of Bus Services. Analyzes and prepares supporting documentation to help resolve concerns in a timely manner. -Prepares bus service plans for both temporary and long-term service changes. Provides specific details to bus service operations staff regarding the execution of the bus operations and/or service plans to ensure that the Bus Scheduling staff can properly prepare bus operator working assignments and the Bus Technology staff can properly program systems supporting service monitoring and real-time tracking. -Develops recommendations for improving the efficiency and effectiveness of bus service as well as provisions for temporary service adjustments, including headway specifications and route restructuring based on an analysis of ridership data, public input, operations staff input and field observations. -Coordinates with jurisdictional staff, civic associations, customers, real estate developers, construction companies, employers and consultants regarding Metrobus service adjustments and concerns. to ensure that construction projects affecting Metrobus service accommodate temporary Metrobus operations during construction and provide safe and effective operations after project completion. -Prepares bus service adjustment descriptions, analysis and justifications for internal staff, public hearing dockets and associated reports. Ensures that FTA required materials are provided to the public in order to gain approval for BUSV¿s annual operating budget and to make off-budget cycle adjustments to Metrobus service. -Verification of education and experience (including certifications and licenses) -Works with the Department of Bus Services (BUSV) and Metro¿s partnering jurisdictions to resolve safety and operational issues and modify operating plans that address BUSV¿s concerns, ensuring continuous safe and efficient service. -Maintains electronic bus planning files online, to ensure that up-to-date and accurate information is available for the Department of Bus Services on service plans, route descriptions, temporary service plans and safety reviews.

Requirements

• transit planning
• 5 years
• bachelor's
• master's
• driver's license
• background check

What You Bring

-Five (5) years of Transit Planning, Transportation Planning, Urban Planning, or Transportation & Logistics Management experience -Bachelor¿s Degree in Transportation, Public Administration, Urban Planning, Business Administration, Geography or related field -Criminal Background Check (a criminal conviction is not an automatic bar to employment) -Medical examination including a drug and alcohol screening (for safety sensitive positions) -Valid Driver¿s License -A Master¿s Degree in Transportation, Public Administration, Urban Planning, Geography, or related field can be substituted for two (2) years of work experience -*For new hires, the one-year probationary period must be met according to the Local 02 Collective Bargaining Agreement -Candidates must remain in their current career ladder job for at six months before consideration for advancement to the next career ladder job* -Skills and/or behavioral assessment -In lieu of a Bachelor¿s Degree, a High School Diploma and four (4) years of Transit, Transportation or Urban Planning experience, in addition to the experience stated below, will be considered -Candidates for promotion MUST meet the minimum qualifications and work experience of the next career ladder series job before consideration for advancement

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Benefits

-Personal interview -Note: Progression is not automatic nor guaranteed and is dependent on successfully completing the specified workload requirements

About Washington Metropolitan Area Transit Authority (Wmata)

- WMATA operates the Metrorail, Metrobus, and MetroAccess services, providing essential transportation for millions of commuters annually. -It serves the urban and suburban areas across Washington D.C., Virginia, and Maryland, making it one of the busiest transit systems in the U.S. -The authority also operates an extensive network of Metrobus routes, ensuring that public transport is accessible across a broad geographical area. -MetroAccess offers specialized paratransit services for individuals with disabilities, making transportation accessible for all. -WMATA’s projects include major capital improvements, such as rail station upgrades, new buses, and implementing advanced fare collection technologies. -A key aspect of WMATA's focus is to continually innovate, ensuring the transit system is safe, reliable, and sustainable for future generations. -Unique to WMATA is its commitment to serving not just the daily commuters, but also tourists, government employees, and those attending major events in the region.

Sector Specialisms

Security Clearance

-criminal background check (a criminal conviction is not an automatic bar to employment). -medical examination including drug and alcohol screening (for safety‑sensitive positions). -review of a current motor vehicle report.