Operations Administrator

Overview

Assist branch managers with admin tasks, billing, customer service, and inventory.

Key Responsibilities

• invoice processing
• billing support
• inventory management
• document filing
• customer service
• vendor liaison

Tasks

-Support administrative tasks such as scheduling meetings, drafting correspondence, and maintaining records. -Provide excellent customer service by answering phones and directing calls to the appropriate departments. -Work closely with sales staff to address job and invoicing questions. -Address customer inquiries professionally and efficiently. -Ensure accurate and timely communication regarding job details, modifications, and follow-ups. -Assist with general office tasks as needed to support overall operations. -Assist with end-of-month billing tasks, including matching invoices with jobs, verifying pricing and modifications for accuracy, and entering revisions provided by sales staff. -Process invoices, receipts, and other financial documentation in coordination with the finance team. -Organize and maintain filing systems for documentation. -Follow up on job modifications and obtain necessary information for contract updates. -Managing branch inventory for product sales and rental. -Serve as a point of contact for vendors, service providers, and general inquiries. -Mange office supplies and keep break room stocked with coffee & supplies. -Sending out finalized invoices to customers as needed.

Requirements

• microsoft excel
• crm
• data entry
• valid driver's license
• associate degree
• customer service

What You Bring

-Customer-service-oriented mindset with problem-solving capabilities. -1-3 years of Office administrative experience preferred. -Strong interpersonal and communication skills. -Excellent organizational and time-management skills. -Proven experience in an administrative, office assistant, or similar role. -Intermediate computer proficiency, including Microsoft Office products ( more specifically Excel) and customer relationship management systems a must. -Must maintain a current, valid driver's license and a clean driving record, free of suspension or revocation. (Any position that requires the individual to drive an AWP vehicle and/or be present at an AWP worksite for any reason is considered a safety sensitive position). -Strong proficiency in data entry -Associate or bachelor's degree is preferred but not required. -Exceptional attention to detail and accuracy in processing invoices and contracts. -Ability to work collaboratively in a team-oriented environment.

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Benefits

-Availability of Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA). -Paid Time Off (PTO) and paid holidays. -Comprehensive benefits package including three medical plan options and two dental plan options, along with additional benefits such as Legal and Identity Shield, Accident, and Critical Illness coverage. -Company-paid life insurance coverage. -Participation in the 401(k) retirement plan. -Eligibility for benefits starts on the 1st of the month following your hire date. -Company-paid long-term disability (LTD) insurance.

About Awp Safety

-has built a reputation as a leader in delivering safety solutions across critical sectors. -was founded with a focus on industrial and construction safety and quickly expanded to serve diverse industries, including energy, marine, and utilities. -has a deep understanding of high-risk environments and is synonymous with providing workforce safety services for large-scale infrastructure projects. -typically manages safety on major industrial plants, energy projects, marine operations, and transport infrastructure. -specializes in sectors like heavy civil engineering and energy, focusing on preventing accidents and ensuring safe working conditions. -has a track record of collaborating with large corporations to mitigate risks on complex, high-stakes projects.

Sector Specialisms