Enforcement Officer

Overview

Enforce DVLA regulations by clamping untaxed vehicles and advising the public.

Key Responsibilities

• public advice
• enquiry handling
• daily reporting
• equipment servicing
• agency coordination
• public liaison

Tasks

-Advises the public on payment methods and other issues regarding enforcement action taken on their vehicle. -Deals with enquiries from the public regarding enforcement action and ensures the relevant information packs are available. -Completes daily reports regarding activities -Ensures all vehicles and enforcement equipment is serviced and fit for purpose reporting faults to the Manager. -Work alongside other agencies when required including Police DVLA and VOSA. -Liaises with members of the public and give advice regarding clamping and fines.

Requirements

• driving licence
• communication
• initiative
• shifts
• customer focused
• self motivated

What You Bring

-Ability to work on own initiative -Excellent Communication Skills -Full UK Driving Licence -Previous experience in a similar role would be ideal but not essential -Ability to work shifts -Customer Focused -Self Motivated

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Benefits

-Staff benefits designed to suit you, from discounts on retail shopping travel and socialising to health & wellbeing -Enhanced Maternity & Paternity package [subject to eligibility criteria] -Flexible Shift Patterns -First Class Training & Development Opportunities -Regular overtime [optional] -Competitive rates of pay -Excellent Reward & Recognition Scheme -Full Uniform provided -Pension Scheme -28 days’ holiday including bank holiday

About Videalert

-Grew through high-profile UK local-authority contracts—Westminster, Barnet and Kingston—replacing legacy systems with smarter enforcement. -Typical projects include mobile enforcement vehicles (cars, bikes, electric scooters), school-street safety schemes, Clean Air Zones and ANPR police integrations. -Specialises in moving-traffic enforcement, school-safety, police ANPR, parking management and low-emission zone compliance. -Offers hosted Enforcement-as-a-Service and flexible commercial models, reducing capex and speeding deployment. -Open-platform architecture feeds anonymised ANPR data into wider smart-city, police, parking-operators and traffic systems.

Sector Specialisms