Senior Escrow Officer (PGP Title)

Description

• Ensure timely and accurate flow of information and documentation from settlement team to Recording and Accounting departments.
• Review escrow quality assurance reports and resolve any outstanding issues to ensure compliance with required business policy.
• Obtain signatures for closing transactions, explain all documents executed as needed, and facilitate questions/answers between parties to the transaction.
• Provide mentorship and guidance to junior staff.
• Resolve complex problems and execute complex transactions as needed
• Handle all aspects of the settlement transactions including preparation and approval of Settlement Statements, preparation and coordination of deeds, verify accuracy of loan documents, insurance documentation, seller statements, and contract or sales agreement.
• Ensure adherence to workflow processes.
• Expected to manage a higher volume of closings compared to Escrow Officers, ensuring efficiency and accuracy in processing transactions.
• This position is office-based, requiring in-office attendance five days a week to foster team collaboration and ensure direct customer engagement
• Follow Escrow Accounting Business Practice Guidelines which includes but is not limited to collection and disbursement of funds while complying with required State and Federal Good Funds statutes.

Requirements

• Ability to prioritize conflicting demands & meet department needs with available resources
• Experience with OneNote and SoftPro is a plus
• Effective communication skills, both verbal and written
• Minimum of 2-5 years Escrow Officer experience
• Ability to adjust well to change
• Demonstrates proactive initiative and self-motivation to drive tasks and projects forward independently
• Demonstrates effective collaboration skills to promote teamwork and communication among various departments and stakeholders
• Customer service skills with experience engaging with diverse homebuyer demographics
• Ability to multi-task and handle fast-paced and demanding work environment
• Physical Requirements: Ability to exert minimal force of 25 pounds to carry, lift, push, pull and otherwise move objects. On occasions, may have to lift and move objects up to 50 pounds.
• Notary Public license requirements as required by State
• Minimum High School Diploma or equivalent
• Ability to collaborate effectively across dispersed teams in multiple locations.
• Effective follow up skills and attention to detail
• Shows expertise, proficiency, and comprehensive understanding of title and escrow processes
• Proficiency in Microsoft Office Suite required
• Exhibits exceptional time management and prioritization skills to efficiently meet deadlines and optimize task workflows

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance