Restoration Branch Manager

Overview

Oversee branch operations, sales, and restoration services, managing staff and ensuring safety and profitability.

Key Responsibilities

• budget management
• customer satisfaction
• production coordination
• project scheduling
• equipment allocation
• safety management

Tasks

-Together with the Regional Director of Operations, ensure variable expenses such as labor and supplies to meet budgeted target percentages. -Ensures all customers are satisfied with all services performed and assists Customer Service and Marketing to efficiently resolve all customer complaints. -The Branch Manager is responsible for the coordination and control of branch production operations, ensuring efficient, safe and profitable operations. -Personally maintain contacts with past customers, also contact prospective customers to increase our business, and supervises Project Managers and Superintendents to ensure they do the same. -Establish weekly production goals for each Service Division. Provide weekly performance metrics to the Regional Director of Operations for each division. -Ensures the necessary equipment is assigned and available to each project. -Monitor the day-to-day running of the business to ensure smooth progress. -Ensure all employees are scheduled efficiently and assigned to customer project based on customer needs and employee capabilities. -Ensure the safety of all assigned employees by continuously promoting safety, by maintaining all physical plant and equipment for safety, through enforcement of the company’s written safety program, and by conducting regularly scheduled safety meetings with production personnel.

Requirements

• college degree
• project management
• restoration experience
• driver’s license
• communication skills
• travel

What You Bring

-Education: College degree (four year degree in Business Management is highly desired). -Good communication skills -Previous project management experience is highly desired. -Pass background check and drug screen. -Valid driver’s license -Previous Restoration Experience Required -Able to move and/or lift 50+ lbs. -Reliable transportation -Previous production, sales, and management experience -Ability to travel out of town

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Benefits

-Wellness resources -We also offer holiday pay and generous PTO! -401(k) matching -We believe that engaged and happy employees make ServiceMaster DSI an amazing place to work where we are always ready to help families and businesses recover from fire and water damage. -We go above and beyond for our clients, offering a dynamic environment with abundant learning and growth opportunities and hard work and results are rewarded. -Competitive salary -Competitive compensation and great benefits. -Health insurance -Our community-like work environment focuses on providing extensive training to service our clients with the most advanced equipment in the restoration industry. -Competitive base salary with eligibility for Bonus -We offer health and wellness insurance, as well as dental, vision, life insurance, and short- and long-term disability coverage, along with 401K -Vision insurance -Paid time off -Dental insurance

About Servicemaster Dsi

-Largest operator of ServiceMaster Restore and SRM, handling disaster recovery for homes and businesses across all 50 states. -Headquartered in Downers Grove, IL, with regional hubs in key locations such as Chicago, Kansas City, Denver, and Miami. -Offers comprehensive services ranging from minor damage repairs to full reconstruction efforts after major disasters. -Known for responding to significant events such as Hurricanes Katrina, Harvey, and Laura, as well as the Kincade wildfire and Midwest derecho. -Certified Quality Restoration Vendor across all locations, ensuring consistent operational excellence. -Vertical integration allows for efficient, end-to-end service delivery, from initial cleanup to full reconstruction. -Specializes in disaster recovery services including water, fire, and mold cleanup, as well as large-loss reconstruction efforts.

Sector Specialisms

Security Clearance

-must pass a background check and drug screen