Administration Officer

Overview

Provide resident support and admin coordination for an aged‑care community.

Key Responsibilities

• crm management
• newsletter production
• inventory control
• alert systems
• customer service
• administrative support

Tasks

-Provide professional, timely, and customer-focused service to residents, visitors, and contractors. -Respond promptly to resident enquiries via phone and email. -Compile and distribute monthly newsletters and maintain information packs and resident handbooks. -Manage office supplies and assist with inventory control for the community centre. -Support the coordination and review of resident alert systems and emergency response reports. -Build respectful relationships with residents, maintaining confidentiality and discretion at all times. -Offer accurate information and support on community and aged care services to help direct enquiries appropriately. -Maintain accurate resident records in the CRM system to ensure up-to-date information on activities, requests, and services. -Manage general administrative tasks such as maintenance requests and document preparation. -Distribute resident communications and correspondence on behalf of management. -Attend resident or committee meetings when required to support communication and engagement. -Assist with welcoming and orientating new residents, ensuring a smooth transition into the community.

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About Egm Recruitment

-The company was founded with a mission to connect top talent with leading projects. -They have a rich history of supporting key sectors, specializing in infrastructure, energy, and government projects. -Their deep sector knowledge allows them to match clients with highly skilled professionals in diverse fields. -The company has delivered skilled personnel for high-profile construction and utility projects across Australia. -Their expertise spans multiple industries, including transportation and heavy civil engineering, ensuring client success. -Their approach involves personalized support, working closely with both clients and candidates to ensure the perfect fit. -A standout feature is their deep network and strong relationships built within the sectors they serve.

Sector Specialisms