Senior System Engineer | Nol Digital Systems Operations

Overview

Lead design, implementation, and management of Nol digital infrastructure and security.

Key Responsibilities

• security controls
• disaster recovery
• backup management
• capacity planning
• infrastructure design
• system integration

Tasks

The Senior System Engineer will lead the planning, implementation, and development of infrastructure projects, manage changes to Nol digital systems, support integration between internal and external platforms, and ensure compliance with RTA standards, security policies, and operational procedures. This role requires strong analytical capabilities, technical depth, and the ability to work closely with stakeholders and transport operators. -Implement security controls, close vulnerabilities, and support internal and external security audits. -Conduct periodic disaster recovery simulations to validate system readiness. -Oversee backup, recovery processes, and quarterly performance reporting. -Provide support on customer journey enhancement, service model design, and solution architecture. -Conduct capacity planning, performance forecasting, and resource utilization analysis. -Review infrastructure effectiveness and ensure compatibility with evolving Authority requirements. -Design and implement the infrastructure architecture for the Nol Automated Toll System. -Manage and maintain risk registers, mitigation plans, BIAs, and BCPs. -Design system architectures and integrations across applications and infrastructure components. -Manage projects and initiatives in line with RTA PMO standards. -Review software requirements and business cases to ensure compliance with RTA standards and best practices. -Maintain and apply ISO 20000 IT service management capabilities. -Maintain and support the infrastructure for Nol applications, resolving incidents affecting service continuity. -Analyze data to detect issues, identify fraud patterns, and recommend future improvements. -Ensure strict adherence to RTA Information Security policies, guidelines, and incident reporting protocols.

Requirements

• incident management
• data analysis
• project management
• iso 20000
• software engineering
• bachelor's degree

What You Bring

Technical Skills -Incident management and troubleshooting -Data analysis and problem-solving -Ability to manage multiple concurrent projects -ISO 20000 compliance -Software engineering and system design -Bachelor’s degree in Computer Engineering, Electrical/Electronic Engineering, Computer Science, or Information Technology from a recognized institution. -Agile methodologies -Minimum 5 years of experience in system engineering or related fields.

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About Roads And Transport Authority

-Manages iconic projects like the driverless Dubai Metro, Dubai Tram, Water Bus, ferries and taxi services across the emirate. -Leads major road and bridge design, construction and traffic‑management initiatives including Sheikh Zayed Road upgrades. -Pioneering smart services such as Bus‑On‑Demand in ten zones and solar‑powered rail buses for eco‑friendly mobility. -Operates through specialized agencies in traffic & roads, public and marine transport, rail, licensing and tech services.

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