HVAC Installation Assistant Project Manager

Description

• Works to improve customer satisfaction throughout the Energy Force installation process
• Provide training and mentorship to team members on installation techniques and safety standards.
• Collaborate with project managers and engineers to develop installation plans and timelines.
• Conduct detailed site assessments to estimate the requirements for HVAC equipment installation.
• Evaluate site conditions
• Works within the company Work Order Management system to ensure work orders are sent to all Energy Force technicians
• Ensure utmost customer satisfaction (internal and external to Budderfly) throughout the Technical Services work order systems
• Conduct regular site inspections to monitor progress and address any issues that may arise during the installation process.
• Lead and manage installation teams across various locations, ensuring adherence to project specifications and timelines.
• Collaborate with sales and service departments to ensure seamless transitions from installation to ongoing maintenance.
• Act as the primary point of contact for clients during the installation phase, addressing any concerns and ensuring satisfaction.
• Provide excellent and timely customer service through phone, email, and chat
• Ensure all installations meet industry standards and company quality guidelines.
• Maintaining positive relationships with customers
• Coordinating multiple daily tasks concurrently
• Reviews installation surveys to ensure all required scope completion from technicians

Requirements

• Excellent communication, verbal, written, and interpersonal skills.
• Creative problem solver with ability to multi-task
• Experience with project management software.
• Strong understanding of HVAC systems, installation techniques, and relevant regulations.
• Demonstrated experience in customer phone service
• Valid driver's license and a clean driving record.
• Proven ability to lead a team and manage multiple projects simultaneously.
• Familiarity with safety regulations and protocols in the HVAC industry.
• Willingness to travel 75% or more to various job sites across the US, adapting to changing project demands.
• Able to work as a team player and independently
• Strong interpersonal, analytical, verbal and written communication skills
• Ability to work rotational weekend/holiday call
• Minimum of 7 years of experience in commercial HVAC installation and management.

Benefits

• Career advancement opportunities in a fast-growing, supportive company environment
• Full benefits package including medical, dental, vison, 401K, life insurance, and disability insurance
• Enjoys continuous learning, as supported by your organization, both technically and professionally
• Competitive pay
• Opportunity to work as part of a team that values its members and works together to achieve positive change.

Training + Development

Interview process

Visa Sponsorship

Security clearance