Field Service Professional - Surprise, AZ
Vivint
Vivint provides smart home solutions, including home security, energy management, and automation.
Install and service smart home devices, providing customer support and sales leads.
1 months ago ago
Expert & Leadership (13+ years), Intermediate (4-7 years), Experienced (8-12 years)
Full Time
Surprise, AZ
Field
Company Size
12,000 Employees
Service Specialisms
Smart Home Solutions
Home Automation
Security Systems
Energy Management
Home Monitoring
Installation Services
Customer Support
Sector Specialisms
Residential
Commercial
Role
Description
ladder climbing
- Climb ladders up to 14 feet
Requirements
valid license
field tech
sales experience
customer service
physical stamina
local residence
- Clean driving record and valid license
- Bend, kneel, crouch, and stand for extended periods
- Lift and carry up to 45 lbs.
- Successful candidates will be required to pass a pre-employment criminal background check, motor vehicle record check, and drug screening, in compliance with applicable laws.
- Sales experience – car sales, retail sales, insurance sales, B2C sales, call center experience
- Exceptional customer service skills
- Field technician experience – cable installation, internet Installation, pest control, lawn maintenance, construction, solar technician
- Work in attics and other limited-space areas
- Candidates must live within a 20-mile radius of the city
Benefits
- Cell phone and work tablet
- Comprehensive paid training & Ongoing coaching and support
- We provide all tools necessary to perform the job – We'll ship everything to you directly!
- 4/10 work schedule with home dispatch (clock in and out from your driveway each day). We pay for your drive time to/from and in-between appointments!
- Career development and leadership opportunities
- 401(k) plan with matching
- Ten paid holidays
- Competitive hourly base plus uncapped commission
- Medical/Dental/Vision/Life coverage
- Two weeks paid time off
- Company take-home vehicle and gas card
- Employee pricing on smart home products
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
- pre-employment criminal background check
- motor vehicle record check
- drug screening
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Company
Overview
Founded 1999
Year Established
The company was established as a small home security business and has since grown into a leader in smart home technology.
- Provides integrated home security, energy management, and automation systems.
- Known for innovative use of technology to simplify and enhance everyday living for homeowners.
- Offers smart locks, solar panels, and energy-efficient solutions with a strong presence in North America.
- Focuses on creating sustainable, user-friendly solutions to help customers manage their homes effectively.
- Specializes in reducing energy consumption and promoting home security with the latest technological advancements.
Culture + Values
- Honesty and integrity come first – Do the right thing.
- Customer obsession is our advantage – A relentless passion to serve the customer.
- Innovation is essential – Today's innovation is tomorrow's lifeblood.
- We win together – Individuals win games; teams win championships.
- Exceptional is expected – Talk is cheap: create value, not just motion.
- We give back – Helping people is core to our DNA.
Environment + Sustainability
75% recyclable materials
Sustainable Manufacturing
Products are made using materials that can be recycled.
50% waste reduction
Waste Management Goal
Commitment to reducing manufacturing waste by half by 2025.
2013 Sustainability Award
Industry Recognition
Recognized for innovative green building and solar energy solutions.
1 Zero Energy Home
Sustainable Housing Achievement
Completed the first net-zero energy prototype as of August 2023.
- Vivint Solar enables real-time solar monitoring through an app (launched November 28, 2022).
- The 'Zero Home' prototype utilized recycled building materials.
Inclusion & Diversity
38% Ethnically Diverse
Employee Diversity
Percentage of employees who self-identified as ethnically diverse.
19% Female Employees
Gender Representation
Percentage of employees who self-identified as female.
84% Employee Satisfaction
Workplace Quality
Percentage of employees who said the workplace is great to work at.
Top 100 Workplaces
Employee Recognition
Ranked among Newsweek’s Top 100 Most Loved Workplaces in 2022.
- Established ERGs & Diversity Council: Vivint Pride, Vivint Veterans, Vivint Women, Vivint EDGE.
- Named to Forbes’ America’s Best Employers for Diversity in 2019 and 2020.
- Certified Great Place to Work in 2019.
- Published formal policies and training on race & equity education and inclusion.
Articles
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