Guest Services

Overview

Provide exceptional guest service at Patriots Hall of Fame museum

Key Responsibilities

• customer service
• interactive equipment
• visitor assistance
• access control
• tour guidance

Tasks

-Provide outstanding customer service -The employee frequently is required to talk or hear -Operate interactive equipment -Meet and assist visitors in all museum areas to include access control/information desk, gallery and tour group greetings -While performing the duties of this job, the employee is regularly required to sit and use hands to handle or feel

Requirements

• high school
• guest service
• computer
• customer service
• vision
• weekend availability

What You Bring

-High School Diploma or equivalent -Available to work weekends, evenings, holidays, and Patriots home games -Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus -0-2 years of experience guest service experience -Be familiar with all museum gallery exhibits and events -Basic computer skills -Will work in all types of weather, including extreme heat and cold -Ability to stand for long periods of time -The employee is occasionally required to reach with hands and arms -Customer service and communication skills required -Must be willing to function in all visitor services positions -The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds

People Also Searched For

About The Kraft Group & Affiliates

-Born from Robert Kraft’s post‑MBA ambition, the firm began as a forestry and packaging venture in the 1960s and grew organically into a diversified empire. -The group owns iconic sports brands and venues—including an NFL franchise, MLS team, analytics subsidiary, and a stadium entertainment complex. -They recycle about 1.5 million tons of material per year and were once the fifth‑largest U.S. exporter of forest products. -Through private equity, they invest in global technology, healthcare, and life‑sciences ventures alongside hedge and VC funds. -As a family‑run, privately‑held organization, they’ve built a unified legacy from paper mills to major‑league sports.

Sector Specialisms