
Critical Environments Manager
Jll
The Role
Overview
Oversee reliability, safety, and uptime of critical lab MEP systems.
Key Responsibilities
- capacity planning
- mep systems
- disaster recovery
- systems reliability
- change management
- performance reporting
Tasks
-Participate in capacity planning and provide technical input for infrastructure upgrades, lab expansions, and new construction projects. -Serve as the subject matter expert on the lab's critical MEP infrastructure, understanding how systems are interconnected and their potential impact on one another. -Develop, implement, and maintain disaster recovery and business continuity plans for critical facility operations. -Ensure the 24/7 reliability and operation of all building systems supporting labs, including but not limited to: HVAC (AHUs, CRACs, Chillers), Electrical (UPS, PDUs, Generators), and Plumbing/Water systems (RODI, Process Cooling, Sump Pumps). -Assist in the development and management of the operational and capital budgets for the lab facilities portfolio. -Oversee the activities of contractors working within the building to ensure they are knowledgeable of the building's critical functions and adhere to all safety and operational standards. -Ensure all lab utility infrastructure complies with local, state, and federal laws and regulations. -Maintain accurate records of all maintenance activities, engineering logs, MOPs, and system performance data. -Identify and implement improvements to enhance operational efficiency, reduce costs, and improve system reliability. -Lead root cause analysis (RCA) investigations for all facility-related incidents and implement corrective actions to prevent recurrence. -Maintain a comprehensive understanding of system capacity, load, and redundancy to ensure the continuous operation of lab equipment. -Manage the site's change management control process for all planned maintenance, ensuring proper scheduling and communication to reduce operational impact. -Prepare and present regular reports on system performance, vendor activities, incidents, and key performance indicators (KPIs) to leadership. -Supervise and direct all preventative and corrective maintenance performed by equipment vendors on critical lab support systems. -Develop, review, and approve all Method of Procedures (MOPs) for work on critical systems to ensure risk is minimized.
Requirements
- cmms
- bms
- cfm
- hvac
- leadership
- bachelor's
What You Bring
-Experience managing operational and capital budgets. -Education: Bachelor's degree in Mechanical or Electrical Engineering, or a related technical field; equivalent professional experience will be considered. -Familiarity with Computerized Maintenance Management Systems (CMMS). -Professional certifications such as Certified Facilities Manager (CFM), Certified Data Center Professional (CDCP), or similar. -Technical Knowledge: In-depth, system-level knowledge of critical MEP systems including UPS, generators, power distribution, HVAC (chillers, cooling towers, AHUs), and fire/life safety systems. -Experience: 7-10 years of experience in critical facilities operations and management, preferably in laboratory, cleanroom, pharmaceutical, or semiconductor manufacturing environments. -Experience with Building Management Systems (BMS) or Building Automation Systems (BAS). -Vendor Management: Proven experience managing vendor relationships, contracts, and on-site performance. -Knowledge of lab-specific utility systems such as Reverse Osmosis Deionized (RODI) Water, Clean Dry Air (CDA), Process Exhaust, and Gas/Chemical monitoring systems. -Process Management: Strong understanding of and experience with change management controls, MOPs, SOPs, and risk mitigation in a critical environment. -Skills: Excellent leadership, problem-solving, and communication skills with a proven record of providing excellent customer service.
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The Company
About Jll
-Founded over 200 years ago, JLL has become a global leader in real estate services and investment management. -With a presence in over 80 countries, JLL offers a wide range of services, including property management, advisory, and capital markets. -JLL manages iconic properties like the Shard in London and works with Fortune 500 companies to optimize real estate portfolios. -The company is known for its innovative solutions in real estate technology and sustainability. -Typical projects include large-scale urban developments, corporate relocations, and infrastructure advisory. -JLL has pioneered the integration of data-driven insights into real estate decision-making. -The company’s expertise spans across diverse sectors, such as residential, commercial, industrial, and infrastructure. -Notable for its long-standing history, JLL continues to shape the global real estate landscape.
Sector Specialisms
Industrial
Energy
Infrastructure
Buildings
Residential
Commercial
Water Resources
Heavy Civil
Marine
Transport
Utilities
Solar
Wind
Nuclear
Government
Hotels and Hospitality
Cultural Facilities
Educational Facilities
Military Housing
Sports Facilities
Healthcare and Laboratory Facilities
Logistics and Supply-Chain Management
Critical Environments and Data Centers
Office
Retail and Shopping Malls
Sort & Fulfillment Centers
