Dispatch Supervisor

Overview

Oversee facility operations, maintenance, vendors, and staff at O'Hare Terminal 5

Key Responsibilities

• cmms audit
• system monitoring
• preventive maintenance
• vendor management
• budget management
• staff training

Tasks

-Ensure all facility documentation, including maintenance logs and safety records, are accurately maintained. -Oversee the development and accuracy of site-level operating procedures and other documentation. -Provide hands-on instruction, training, and support to expand the capabilities of operations staff in basic maintenance, safety, and troubleshooting procedures, including proper tool use and care. -Oversee a team including Facility Coordinators, Chief Engineers, Workplace Experience Coordinators, technicians, handypersons, and vendors. -Ensure all work performed within mission-critical space adheres to high-quality standards. -Audit all CMMS databases for accuracy and completeness, produce reports as required, and control system access and user credentials. -Act as the single point-of-contact for all facility-related issues, managing customer relationships, schedules, new business, projects, budgets, expansion, and staffing. -Conduct regular inspections and audits of facility systems and operations to ensure compliance with regulatory requirements. -Coordinate with, identify, vet, and approve all sub-contractors and vendors to schedule and oversee maintenance and repair work, ensuring compliance with SLAs and quality standards. -Maintain technical knowledge of critical electrical and mechanical systems with the ability to prioritize, assign, track, and trend equipment history. -Ensure projects are completed to client satisfaction, successfully managing budgets/financials, schedules, key performance indicators, and contractual requirements. -Lead and assist in managing the day-to-day operations of critical infrastructure facilities, ensuring optimal performance, reliability, and high-quality work without impact to internal/external customers. -Monitor facility systems (HVAC, electrical, mechanical, BAS, BMS, Fire Protection Systems) to identify potential issues, implement corrective actions, and resolve complex problems while minimizing risk and business impact. -Participate in the development and implementation of sustainability initiatives to improve energy efficiency and reduce operational costs. -Develop, plan, and implement annual shutdown programs for preventive maintenance activities. -Manage oversight from preventive maintenance inspections and provide guidance on addressing issues. -Instill a high level of professionalism and direct the performance of contracted maintenance. -Manage purchasing, utilizing, and managing subcontracts and vendors. -Collaborate with other departments to support facility-related projects and initiatives. -Develop and manage budgets for facility operations and maintenance, including planning, forecasting, recommending, and estimating facility repairs and improvements. -Comply with policy and audit standards for safe storage, usage, and disposal of hazardous materials. -Support the design and implementation of maintenance strategies to ensure the safety and efficiency of facility systems. -Ensure ABM training expectations are met and audit the process monthly. -Supervise and escalate ABM’s response to after-hours emergencies at assigned facilities.

Requirements

• facility management
• leadership
• data analytics
• budget management
• bachelor's
• electrical

What You Bring

-Strong problem-solving skills with the ability to identify potential issues and develop effective solutions. -Minimum 1-3+ years of facility management, plant operations, engineering, or maintenance supervision experience. -Strong leadership and team-building skills, with a focus on mentoring and developing team members. -Preferred Experience generating cost savings through multiple continuous improvement activities. -Ability to communicate initiatives with professionalism and respect -Strong verbal and written communication skills to all levels ("C" level and below), including customers and vendors. -Strong interpersonal skills, including report writing ability. -Critical thinking and data analytics skills to support decision-making and improve operational efficiency. -Demonstrated strategic thinking and adaptability to new approaches. -Preferred 1-3+ years of experience in mission-critical operations environments. -Proven budget and personnel responsibilities. -Bachelor’s Degree (B.A. or B.S.) from an accredited college or university in a relevant field or equivalent is desirable but not required. -Ability to manage multiple tasks and projects simultaneously. -Preferred but not Required 5+ years of Electrical or Mechanical experience. -Excellent organizational, planning, and documentation skills. -Strong understanding of facility management principles and practices, particularly in critical infrastructure industries.

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About Abm Industries

-Evolved into a global facility-services powerhouse. -Delivers integrated janitorial, engineering, parking, energy, HVAC, electrical, landscaping, and EV-charging services. -Operating across major sectors, including aviation, education, healthcare, manufacturing, and commercial real estate. -Typical projects span airports, hospitals, schools, data centers, stadiums, corporate campuses, and industrial facilities. -A hallmark expansion strategy has consisted of strategic acquisitions—such as GCA Services Group in 2017 and Able Services in 2021. -Standout fact: its workforce automation tools power mission-critical operations in data centers and microgrid installations.

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