Security Service Engineer

Overview

Field engineer who inspects, maintains, repairs and advises on security systems.

Key Responsibilities

• inspections
• on-call
• troubleshooting
• technical advice
• maintenance
• field visits

Tasks

-Conducting Routine Inspections: inspect security systems a range of customers from commercial, domestic, and integrated systems -Participate in a structured call-out rota to provide after-hours support, ensuring timely responses to urgent issues on a rotational schedule -Responding to Service Calls: Engineers respond to customer requests for service, troubleshooting issues and resolving problems promptly to maintain customer satisfaction and safety -Providing Technical Advice: offer guidance to our customers on security best practices and help them understand what we offer -Performing Maintenance and Repairs: Planning your own day, you’ll be field based, visiting customer premises across the region

Requirements

• problem solving
• adaptability
• driving licence
• communication
• security systems
• interpersonal

What You Bring

-Analytical and Problem-Solving Skills: Ability to assess potential risks and propose practical solutions -Adaptability to handle dynamic situations and changing regulations -Driving Licence: Full current UK driving licence -Communication and Interpersonal Skills: Effective communication to relay information to various stakeholders, customers, and strong interpersonal skills for teamwork and customer service -Technical / Industry Knowledge: This role is working on security systems. You will be competent of working on a wide range of systems such as Intruder Alarms, Access Control, and CCTV

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Benefits

-Stable, long-term work with a leading national business -Development opportunities – Benefit from industry-led training modules, in-house face-to-face courses focused on product knowledge / standards awareness, and manufacturer-led product training sessions. Additionally, take advantage of optional individual development plans designed to support your career advancement and personal growth -25 days holiday, plus bank holidays -Life Assurance (4 x Basic Salary) -Employee Referral Scheme (£1000) -Travel Time Scheme -Company Pension Scheme (5% employer contribution) -Company Van – (hybrids – depends on availability) – option for private use -A Central Benefits Platform offering a wide variety discounts -Uniform, all PPE, tools and ongoing training provided -Parking Apps – making your life a little easier -Online GP for you and your family -Health & Wellbeing Resources -Working on a localised patch – no more travelling long distances

About Chubb Fire & Security Group

-protecting businesses and homes. -protecting businesses and homes. -protecting businesses and homes. -protecting businesses and homes. -protecting businesses and homes.

Sector Specialisms