Knowledge Management Systems and Governance Specialist

Overview

Oversee and optimize DPR's enterprise knowledge platforms, governance, metadata, and reporting.

Key Responsibilities

• sharepoint admin
• metadata design
• system monitoring
• user training
• governance processes
• dashboard reporting

Tasks

-Collaborate with product managers and content leads to identify gaps in DPR-wide knowledge and help develop solutions. -Monitor system performance and proactively identify opportunities to streamline administration and improve usability. -Promote adoption of platform and content standards by evaluating how employees interact with content and optimizing usability. -Collaborate with product and technical teams to align metadata design with future integrations and AI tools. -Benchmark DPR’s intranet and knowledge systems against industry best practices and emerging technologies. -Stay current on Microsoft 365 and SharePoint advancements, assessing new features and updates to identify opportunities for implementation and improved user experience. -Manage the day-to-day health of DPR’s enterprise knowledge systems, including permissions, site configuration, and user support. -Participate in knowledge-sharing events and initiatives that promote adoption of DPR’s knowledge resources. -Provide onboarding, training, and troubleshooting support for content contributors and stakeholders. -Design and implement governance processes for knowledge content, including creation, review, versioning, and archiving. -Collaborate with technical SharePoint team on configuration decisions, ensuring platforms remain stable, scalable, and aligned with business needs. -Establish and maintain standards for content formatting, organization, and contributor practices. -Analyze system usage patterns to uncover gaps, identify opportunities, and drive improvements in content, employee engagement, and business strategy. -Ensure data integrity and consistency across multiple knowledge products and systems. -Partner with content owners to ensure content remains fresh, accurate, and aligned with best practices. -Provide regular reporting to leadership to demonstrate the value of knowledge systems. -Develop and maintain metadata models, taxonomies, and tagging frameworks that improve search, personalization, and integration. -Define and maintain dashboards and reporting tools that track content usage, system health, and adoption.

Requirements

• sharepoint
• microsoft 365
• metadata
• bachelor’s
• 5+ years
• communication

What You Bring

-Communication & Collaboration: Ability to communicate clearly, build consensus, and work across organizational boundaries. -Experience creating or maintaining dashboards and usage reporting to track adoption and performance. -Prior exposure to construction industry knowledge, terminology, or project workflows strongly preferred. -Must be able to lift 15 pounds at times. -Creative Problem-Solving: Able to generate and test solutions that improve usability and value. -Strong business acumen with the ability to translate user needs into scalable governance processes. -Bachelor’s degree in Information Systems, Knowledge Management, Business Administration, Construction Management, or related field. -Demonstrated experience managing permissions, content governance, or administration in enterprise platforms (SharePoint strongly preferred). -Prolonged periods of sitting and/or standing at a computer screen. -Occasional domestic travel, via airplane, will be required for meetings. -Own the design, implementation, and maintenance of integrations between Microsoft 365, SharePoint, and other enterprise systems, with a deep understanding of key touchpoints and downstream impacts to ensure seamless data flow, improved efficiency, and a connected user experience. -Analytical Thinking & Judgment: Skilled at diagnosing issues, gathering input, and making timely decisions that balance analysis with action. -Technical Aptitude: Comfortable working with system configuration, permissions, and metadata; able to collaborate effectively with IT and technical teams. -Proven ability to design and implement content lifecycle processes (review cycles, archiving, versioning). -5+ years of experience in a role focused on knowledge management, intranet governance, information systems, or related discipline. -Familiarity with metadata, taxonomy, and data structures that support search and personalization. -Must be able to sit or stand for long periods of time. -Ever Forward Mindset: Open to new ideas, applies lessons learned, and builds partnerships for learning and sharing. -Process-Oriented & Organized: Capable of documenting, standardizing, and improving business processes and workflows.

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About Dpr Construction

-A forward-thinking construction company that has grown from a small operation to a nationwide leader in the industry. -Focuses on complex, large-scale projects and is known for its expertise in delivering innovative, high-quality construction solutions. -Successfully completed projects across a range of sectors, including commercial, healthcare, education, and data centers, standing out for its ability to manage large budgets and tight schedules. -Notably completed several landmark projects, including high-tech facilities and cutting-edge educational buildings, often involving collaboration with some of the largest tech and medical organizations in the world. -Strong track record in renewable energy, particularly in solar and energy-efficient construction, positioning them as a leader in sustainable building practices. -Approach to construction is driven by technology and innovation, consistently pushing boundaries to ensure maximum efficiency and quality in its operations. -Commitment to performance and safety has earned a reputation for delivering projects that meet and exceed client expectations. -From healthcare campuses to advanced research labs, the company’s dedication to excellence ensures each project is tailored to the unique needs of the client and the community.

Sector Specialisms