Administrative Executive (Car Parks, Admin & Policies)

Overview

Manage car park applications, handle queries/appeals, support system upgrades and admin tasks.

Key Responsibilities

• app operations
• system development
• testing
• process review
• appeals handling
• admin support

Tasks

-Manage day-to-day operations of car park applications and digital services, which include processing and following through with customers’ requests and queries -Assist in development and enhancement of car park application services and IT systems, including testing -Assist in business process review to ensure excellent customer service delivery -Assist in investigating, handling and replying to appeals and complaints on car park application services -Assist in ad hoc projects and provide administrative support to Application Services Unit

Requirements

• diploma
• power bi
• rpa
• 2 years
• customer service
• analytical

What You Bring

-A good diploma in any discipline -Good digital skills. Knowledge of reporting tools such as Power BI and/or RPA will be an added advantage -2 years of relevant experience and knowledge in areas such as customer service and/or system upgrades/implementation -Good writing, analytical and communication skills -Ability to work independently as well as in a team, with an aptitude for computer/system-related work

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About Urban Redevelopment Authority Of Singapore (Ura)

-As the national development regulator, it approves projects, manages land sales, and shapes urban design for iconic zones like Marina Bay and Orchard Road. -It drives major precincts like Jurong Lake and Punggol Digital District, weaving mixed-use, walkable hubs with commercial, residential and lifestyle appeal. -It manages public car parks, runs the Singapore City Gallery, and licenses underground infrastructure use. -Through architectural competitions and landmark site policies, it encourages standout, futuristic buildings like Singapore’s soon-to-be-tallest at 8 Shenton Way. -It merges smart-city tech with physical design to future-proof the city using data-driven digital planning tools and AI.

Sector Specialisms