Operations (Facilities) Manager - The Mall of Victor Valley

Overview

Oversee mall operations, maintenance, safety, and tenant coordination

Key Responsibilities

• energy mgmt
• construction mgmt
• asset maintenance
• ehs compliance
• budget admin
• safety coordination

Tasks

-Review and approve all financial and expense documentation, as directed by company policy. -Serve as the primary role of the mall safety coordinator. Provide leadership for the company’s safety programs and policies, enforce all employee safety regulations, and conduct safety meetings with written minutes. -Inspect and communicate property policies and procedures to tenants to ensure compliance of general aesthetics, standards of the common area, merchant storefronts, mall related physical issues and any special operational problems or activities. Respond to tenant inquiries, complaints and/or suggestions. -Oversee all physical assets to ensure that they are maintained to required standards in the most economically efficient manner. -Manage all capital and owner related construction issues/projects, reporting progress throughout project to the General Manager. -Supervise, per agreements, all in-house and/or outsourced service providers in the routine performance of the Landlord’s housekeeping and maintenance work. -Be fully responsible for the implementation and compliance of the EHS program to include administration, management, and tracking all aspects of the program. Communicate with tenants regarding hazardous waste, asbestos, and emergency procedures, -Manage all tenant and landlord buildout construction projects. Serve as the primary liaison, managing relationships between mall team, merchants, contractors, architects, inspectors and local agencies and officials. -Manage the administration of approved budgets with a proactive approach to identify opportunities for improved performance and cost savings within the center’s operations. Focus on minimizing expenses by efficient use of work force and materials; ensure compliance to corporate procurement programs where applicable. -Maintain knowledge of local building codes, permit processes and current environmental issues, as related to the property. -Actively manage the negotiation, approval, and monitoring of all executed contracts. -Review building operations and procedures and provide advice / guidance / recommendations on mechanical and construction related issues to ensure corporate programs are being followed. -Spot check and inspect to ensure all contracted service providers are meeting all contract provisions and Landlord standards. -Develop with the General Manager all owner and capital expense forecasts. Help identify and update capital planning needs for the property. -Manage all energy management systems to ensure daily optimal operational efficiency. This includes ensuring that all EMS programs and systems are operating as designed, the proper operation and maintenance of the physical assets of the system, vendor software maintenance and upgrades, and the correct scheduling of lights, HVAC, and all other appropriate applications. -Maintain documentation and copies of all CAPEX, construction, and other project bid processes, as directed by company policy. -Conduct pre-construction and subsequent follow-up meetings with tenant contractors to regulate compliance with Rules & Regulations, specific lease requirements and timely completion of construction, as stipulated by Tenant Coordination. -Conduct required, regular inspections of all common area facilities/systems and report results to the General Manager. -Maintain working knowledge of blue line drawings and required processes. -Review (with documentation) all environmental policies with mall employees and TFS Providers, to include MSDS, hazardous waste, chemical inventory, and emergency response. -Implement and administer all preventative maintenance programs, including all required logs and records with service providers.

Requirements

• 4+ years
• facility ops
• blueprint reading
• microsoft office
• self‑motivated
• ladder climbing

What You Bring

-4+ years of combined experience in facility operations and commercial construction, preferably in retail real estate sector -Ability to climb vertical ladders in excess of 20 feet. -Be highly self-motivated, able to prioritize multiple tasks with ease; be attentive to detail and embrace a culture of cooperation and collaboration -Ability to lift up to 20 lbs. -Must be able to read blueprints. -Basic knowledge of Microsoft Office, to include Word, Excel, PowerPoint, and Outlook

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Benefits

-Employee Assistance Program -Best-in-class benefits with affordable employee contribution levels -Ability to purchase company stock at a 15% discount -Career-development resources -401(k) match with immediate vesting -24 paid volunteer hours and employer charitable match -Paid time off, including vacation time, 12 paid holidays and 80 hours of sick time annually -Comprehensive wellness program including Calm Health and ClassPass memberships -Forever Fridays

About Macerich

-specializing in the ownership, management, and development of high-quality retail centers -diverse portfolio of premier shopping destinations strategically located in major metropolitan areas across the United States -creating vibrant shopping experiences, combining well-known retailers with unique entertainment, dining, and lifestyle options -expertise in property development and redevelopment, transforming sites into thriving community hubs -commitment to creating innovative, sustainable spaces, often partnering with national and international brands -standout projects include mixed-use developments integrating retail with residential and office spaces -continues to enhance portfolio through strategic acquisitions and partnerships, ensuring sustained growth and relevance in the evolving retail landscape

Sector Specialisms