Leasing Manager

Overview

Oversee leasing team, marketing, tours, and resident relations for a 499‑unit property.

Key Responsibilities

• lease management
• market analysis
• compliance monitoring
• performance reporting
• team leadership
• marketing strategy

Tasks

-Schedule appointments and conduct in person visits as needed. Listen to resident requests, concerns and comments, ask questions for clarity, refer them as appropriate -Coordinate move-ins, move-outs, and lease renewals, ensuring a seamless experience for residents -Conduct property tours for prospective residents and provide information on amenities, features, and lease terms. Ensure tour path maintains company standards -Ensure compliance with all local, state, and federal regulations, including fair housing laws -Support the Property Manager by setting strategies (short and long term) for rent pricing, concessions and monitoring the day-to-day sales and leasing activities for various properties by maintaining up to date knowledge on current market trends, competitor offerings, and rental pricing to maximize leasing opportunities -Review and analyze shop reports, traffic and closing ratios, and other operational reports to identify and resolve issues impacting leasing performance in collaboration with the Property Manager -Address and resolve resident inquiries and concerns in a timely and professional manner, maintaining a high level of customer satisfaction. Answer questions for residents about community, repairs, rent, rules, etc. Work closely with maintenance team on repair follow-ups -Frequently moves equipment weighing up to 50 pounds across site -The employee is regularly required to move around the building or site -Lead and manage the leasing team to ensure optimal leasing performance and resident satisfaction, prepare schedules, assist with training and provide ongoing mentorship and guidance -Oversee leasing process from lead generation to occupancy of each unit and customer services communications with residents through lease team -Negotiate and finalize lease agreements, ensuring all lease terms are accurate and in accordance with company standards. Screen and process rental applications, including background and credit checks, to ensure compliance with company policies and fair housing regulations -Develop and execute effective marketing, advertising, sales and leasing strategies to meet occupancy and revenue goals, inclusive of preparing model apartments, virtual tours, and other strategies to promote the product in-person and virtually. Manage social media platforms for the property -Monitor and report on leasing activity, occupancy rates, and other key performance metrics to property management

Requirements

• leasing
• property software
• ms office
• social media
• bachelor's
• fair housing

What You Bring

-At least three years of leasing and sales experience, preferably in market-rate apartment communities; strong aptitude and interest in a wide range of marketing platforms -Strong leadership and supervisory abilities with the ability to motivate and manage a team -Detail-oriented with strong organizational and time management skills -May require travel dependent on business needs -Knowledge of social media business accounts, digital marketing and ads -Excellent communication, negotiation, and interpersonal skills -Valid driver's license and reliable transportation -The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc -Proficiency in property management software and Microsoft Office Suite -Ability to multitask, prioritize, and work independently in a fast-paced environment -Strong knowledge of property management practices, fair housing laws, and leasing regulations -High school diploma required; Bachelor’s degree in Business, Real Estate, or related field preferred; or comparable related multifamily housing experience

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About Trek Development

-Championed green tech by installing geothermal systems and achieving LEED Gold certification for notable projects. -Revitalized urban cores by restoring historic assets and creating vibrant residential hubs downtown. -Focuses on multi-family housing, mixed-use developments, historic redevelopments, and infill commercial-residential projects. -Recognized with national design awards from NAHRO, ULI, AIA, and Pennsylvania Housing Finance for impactful and functional design. -Collaborates with local communities, schools, parks, nonprofits, and government to strengthen neighborhoods through its projects.

Sector Specialisms

Security Clearance

-screen rental applications including background and credit checks to ensure compliance with company policies and fair housing regulations.