HVAC Field Technical Consultant

Overview

Develops and delivers HVAC training, troubleshoots technical issues, and supports customers.

Key Responsibilities

• course development
• technical support
• training delivery
• material updates
• evaluation criteria
• needs analysis

Tasks

-Develop criteria for evaluating the effectiveness of training activities. -Identify customer needs. -Assist in establishing course content and student learning objectives. -Assist in developing, testing and maintaining courses and materials used in training. -Investigate and resolve technical inquiries. -Prepare course syllabus, lesson plans and student manuals, and coordinate the development of training aids. -Conduct training using all delivery methods. -Update course materials on a continuous basis to ensure timeliness and relevance. -Review problem areas and identify training needs.

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About Lennox

-Over decades it expanded from furnaces into air conditioning, refrigeration and advanced climate‑control systems. -It serves both homeowners seeking quiet, efficient comfort and businesses needing robust, serviceable commercial systems. -Flagship projects include award‑winning heat pumps, smart thermostats and large-scale HVAC retrofits for schools, hospitals and big‑box retailers. -Unusual trivia: in the 1960s the firm briefly built a small crawler tractor and lawn mower called the 'Kitty Track 600'.

Sector Specialisms