Training Specialist- Property Management

Overview

Design, deliver, and manage training programs for multifamily property management teams.

Key Responsibilities

• needs analysis
• program design
• schedule management
• policy implementation
• record keeping
• training delivery

Tasks

-Maintain training resource files and participant attendance records. -Remain informed of trends in the apartment industry and in the training and development fields. -Establish and monitor standards and control systems for implementing and evaluating training programs. -Coordinate and implement transitional training for property takeovers and other training needs associated with the acquisition of properties. -Offer and coordinate customized training as requested by upper level management. -Conduct regular needs analyses based on various evaluation techniques such as shopping evaluation, internal needs assessments and the like, to determine training needs and priorities. -Perform and/or assist with special projects as needed by upper level management. -Organize, coordinate and ensure employee participation in area specific training sessions. -Develop methods to transfer information and techniques from the training sessions to actual on-the-job performance. -Create and distribute training schedule, and establish priorities tied to strategic organizational needs and plans for the defined area. -Design, implement, update and evaluate training programs and events. -Design, plan, conduct and implement portfolio-wide training programs, policies and procedures. -Implement or direct implementation of all policies and procedures as outlined in the procedures manual. -Perform administrative tasks

Requirements

• microsoft office
• college degree
• multifamily experience
• fair housing
• problem solving
• communication

What You Bring

-Skilled in Microsoft Office Suite (Outlook, Excel, Word) and web-based tools -Good verbal and written communication skills, strong organization skills, and ability to work well with onsite staff, customers, supervisors, corporate office associates and vendors. -Ability to independently establish priorities, manage time effectively, and fulfill assigned objectives and projects. -Must be able to effectively communicate, comprehend, speak and read in English. Bi-lingual candidates are encouraged to apply. -Intermediate level math skills necessary to add, subtract, multiply, divide, decimals, fractions, and calculate percentages in order to interpret financial records, budgets, and other fiscal reporting. -College degree preferred. Professional designation (ARM, CAPS, CPM, etc.) is helpful but not required. -Ability to evaluate and fulfill company training needs based on community performance, attention to detail and dedication to maintain training standards. -A minimum of three (3) years multifamily experience, with a minimum of one (1) year in training. -Familiar with Federal, State and/or local Fair Housing laws. -Ability to respond to and resolve unexpected problems and handle priority changes in a fast-moving, fluid environment. -Demonstrated understanding of property management operations. -Ability to comprehend legal documents and train on related rent collections and lease management and all areas of multifamily property management.

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About Peak Living

-Founded with a vision to create high-quality, well-managed multifamily properties that elevate communities. -Focused on the acquisition, development, and management of residential and commercial properties across various markets. -Known for building value through thoughtful property enhancements, increasing both marketability and tenant satisfaction. -Over the years, has expanded into multiple regions, offering diverse residential living options to a broad audience. -Expert in transforming underperforming assets into thriving communities that benefit both investors and residents. -Their projects span from large-scale residential complexes to smaller, boutique urban developments. -Distinct for integrating modern amenities, community spaces, and sustainable practices into their property offerings. -The firm takes a hands-on approach to property management, ensuring both operational efficiency and customer satisfaction.

Sector Specialisms