ReStore Donation Associate
Green Mountain Habitat For Humanity
Builds affordable, energy‑efficient homes with families & volunteers in NW Vermont.
Assist donors, price/organize items, and provide customer service in a Habitat ReStore
1 months ago ago
$16
Junior (1-3 years)
Full Time
Williston, VT
Onsite
Company Size
49 Employees
Service Specialisms
Construction services
Project Management
Property Development
Design
General Contractor
Sector Specialisms
Residential
Affordable Housing
Community Development
Homebuilding
Volunteer Engagement
ReStore Operations
Financial Partnership Programs
Sweat Equity Housing Programs
Role
Description
pos processing
donation pricing
donation intake
pickup unloading
store checklist
customer service
- Process customer transactions through the point-of-sale system (includes discounts, coupons, returns, tax exemptions, etc.)
- Clean, sort, price, and store donations according to the price guide and refer to the Supervisor if guidance is needed.
- Greet any donors and customers and thank them for contributing to our cause and answer any questions they may have.
- Assist in unloading scheduled pickups alongside the truck drivers, as well as any other specialty pickups throughout the week.
- Assist in keeping the loading dock area clear and in safe condition and keep the back room free of clutter.
- Help customers carry purchases to their vehicles.
- Promptly assist donors who come to drop off donations and accept or reject them based on whether the items are in good, sellable condition.
- Help to complete the daily checklist for opening and closing the store.
- Sort clothing donations and prepare them to be moved to the sales floor.
Requirements
arithmetic
teamwork
time management
retail experience
customer service
high school
- Light arithmetic skills to accurately work on the register.
- Able to work as part of a team and complete tasks as they are assigned.
- Dependable and able to stick to a schedule.
- Strong time management skills and the ability to prioritize different tasks.
- Previous experience working in a retail environment.
- Excellent customer service skills to respond to any questions or concerns.
- Able to communicate well with other staff, volunteers, and any type of visitor to the ReStore.
- High school diploma preferred.
Benefits
Information not given or found
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
Company
Overview
1984 Founded
Year Established
The organization was established in 1984 by community volunteers responding to a local affordable-housing crisis.
247,000 Residents
Population Served
The organization serves over 247,000 residents across Chittenden, Franklin, Grand Isle, and Lamoille counties.
115 Homes Built
Energy-Efficient Homes
The organization has completed over 115 energy-efficient homes, sold at cost to homebuyers.
$5.2M Budget
Annual Budget
The organization operates on an annual budget of approximately $5.2 million.
- Funds projects through local donations, grants, and three Habitat ReStores in Williston, Milton, and Swanton.
- Completes around 10 homes a year, with homebuyers investing sweat equity (typically 200–400 hours) building alongside volunteers.
- Notable projects include Vermont’s first certified passive house and multi-unit builds like Harvest Crossing.
- ReStores divert over 3 million pounds of materials from landfills annually, boosting sustainability.
- Upcoming developments include duplexes and subdivisions in Hinesburg, South Burlington, Underhill, and Winooski.
Culture + Values
- “A hand up, not a hand out” — partner families help build their own homes and pay an affordable mortgage
- “Volunteerism as a social change strategy” — volunteers are ambassadors, advocates, and partners
- “Transparency and accountability” — efficient use of financial, environmental and human resources, with complete and accurate reporting
- “Community collaboration” — robust, productive, mutually‑beneficial partnerships with like‑minded organizations
Environment + Sustainability
$900/year savings
Energy cost reduction per family
Each family in the 55 Park Street triplex saves approximately $900 annually on energy costs due to high-efficiency design.
90% energy savings
Passive-home model houses
Three passive-home model houses in Charlotte, VT, achieve up to 90% reduction in energy consumption through advanced design and construction techniques.
75% bill reduction
Passive-home efficiency
Passive-home model houses reduce energy bills by approximately 75% compared to standard homes, demonstrating exceptional energy efficiency.
- Builds permanently affordable ENERGY EFFICIENT homes
- Partnered with Efficiency Vermont on high-efficiency standards: exterior wall insulation, airtightness, heat-recovery ventilation, efficient appliances & lighting (ENERGY STAR® and Indoor airPLUS certified)
- Constructed three passive-home model houses in Charlotte, VT
- Homes built to Efficiency Vermont Certified™ Homes Base 2.0 and passive-home standards
- Net-zero target: passively built homes aligned with net-zero-ready performance (implicit net-zero strategy through passive design; no explicit target date stated)
Inclusion & Diversity
- Explicit commitment: “Diversity, equity, and inclusion are central and imperative”
- “Celebrate, represent, and value the differences of those we work with and serve”
- Create processes ensuring equitable access, fairness in treatment and outcomes
- Include voices and needs of diverse partner families, shoppers, donors, volunteers
- Women Build Week: annual event raising awareness of housing’s impact on women‑led households
- Encourage self‑identifying women, people of color, trans women, and women‑aligned groups to participate
Articles
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