
Facilities Manager
Robertson Group
The Role
Overview
Oversee FM operational delivery, budgets, people and client relationships.
Key Responsibilities
- budget management
- service delivery
- kpi monitoring
- audit inspections
- risk management
- client relations
Tasks
The Facilities Manager reports to the Contract Manager and will assist them with delegated reporting, budget, management, and meeting tasks. The job holder requires the ability to manage client relations, internal teams, and external suppliers. They will have a motivation to continuously improve all aspects of the operation and deliver quality of service in line with contractual expectations and our business values. -Management of site budgets to ensure contract activity is completed to time and cost effective in line with scheduled KPIs. -Deliver and monitor the Service Delivery Plans and KPIs. -To develop relationships and partnerships with client management teams to ensure delivery of contract. -Ensure site managers are aware of their roles and responsibilities and are aligned between all other departments; including but not limited to, hard and soft services, HR, SHE and procurement. -Ensure defined H&S responsibilities and accountability are established and regular reviews are undertaken. -Ensure personal achievement and development plans/Appraisals for staff under their control are completed and reviewed each year and ensure training requirements are delivered. -Establish, monitor, and supplement resource levels to comply with contract requirements. -Ensure all opportunities for organic growth are presented to line manager. -Encourage, coach, support and manage the effective performance of people and develop them to meet the contract requirements. -Responsibility for the operational delivery of services. -Conduct audits and workplace inspections on a regular, agreed schedule in line with the service delivery plan. -Implement Robertson’s integrated policies on Quality, SHEQ in conjunction with support teams and the client’s requirements. -Support the Continuous Improvement Programme and identify issues to drive forward contract development, including but not limited to, innovation, best practice and in line with Robertson processes. -Facilitate the development of robust risk management processes and procedures including jeopardy management.
Requirements
- iosh
- cafm
- auditing
- ms office
- team management
- driving licence
What You Bring
Listening enables us to work positively and collaboratively, and gives customers, partners and colleagues the assurance that their voices are always heard. The successful candidate will require a PVG/Disclosure Check. -Strong communication and interpersonal skills. -Ability to undertake a range of audits from quality, H&S and FSA. -Experience managing multi-disciplined/soft service FM teams. -A pragmatic and methodical approach to problem solving. -Understanding of HR processes. -A recognised health and safety qualification e.g. IOSH. -Experience in subcontractor management. -Full UK driving licence and flexibility to travel between sites. -Proficient in relevant computer programmes (Microsoft Word, Excel etc). -Able to demonstrate previous experience of auditing and the use of auditing tools. -Able to demonstrate proficiency in the use of CAFM systems. -Ability to work on own initiative.
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Benefits
-Annual flu vaccine -Private Healthcare -Rewards platform for discounts with retailers, supermarkets, restaurants and more -Cycle to Work scheme -Private pension -Free Health & Wellbeing advice -Life assurance -Company car or car allowance -33 days annual leave
The Company
About Robertson Group
-Operates across diverse sectors, specializing in residential, commercial, and large-scale infrastructure projects. -Reputation is built on successful completion of complex projects in challenging environments. -Projects span across the UK, with a strong presence in Scotland and Northern England. -Provides end-to-end services, from project conception to completion and beyond. -Commitment to quality and safety makes it a trusted partner for both public and private sector clients. -Notable projects include major transportation hubs, energy-efficient residential buildings, and iconic commercial spaces.
Sector Specialisms
Construction
Facilities Management
Civil Engineering
Timber Frame
Residential
Hard FM
Soft FM
Facility Maintenance
Lifecycle Planning
Decarbonisation Retrofit
Infrastructure
Security Clearance
-pvg/disclosure check required
