Dining Room Supervisor - The Heritage Tradition

Senior Resource Group

The Role

Overview

Supervises dining staff, ensures service quality and manages schedules

Key Responsibilities

  • staff supervision
  • customer service
  • menu board
  • uniform compliance
  • table bussing
  • scheduling

Tasks

You will assist in supervising wait staff in preparing dining room for meals, in serving meals to residents and guests, and in servicing dining room after meals. Crisp linen tablecloths, fine china and top-quality fresh ingredients; this is made-to-order dining at its finest. Seasonal and regional menus are ever-evolving, offering signature dishes and daily specials. -Directly supervise employees in the dining room. Carry out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities may include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. -Confirm that dining room personnel extend exceptional customer service in seating residents, presenting menus and specials, answering questions, and making suggestions regarding food and services. -Maintain the daily menu board. -Ensure that wait staff dresses in designated uniforms that are clean and pressed. -Make sure that tables are promptly and properly bussed. Ensure that tables are cleared and reset in a timely and appropriate manner. -Assist in establishing staffing schedule; monitor staffing schedule; and fill in when gaps in staffing exist, overtime can be avoided, and/or actual wages are trending higher than budget.

Requirements

  • first aid
  • cpr
  • high school
  • ged
  • hospitality
  • experience

What You Bring

Note to Applicants: Smoking is prohibited in all indoor areas of Senior Resource Group unless designated smoking areas have been established by a particular office in accordance with applicable state and local law. -First aid and CPR certified. -High school diploma or GED (General Educational Development); or two years of related experience and/or training; or equivalent combination of education and experience. -Experience working in hospitality, residential, or club dining rooms preferred.

Benefits

Wage Range: $18 - $20 / hour

The Company

About Senior Resource Group

-Senior Resource Group is a leading developer and operator of senior living communities across the United States. -Founded with a passion for improving the quality of life for seniors, SRG has created vibrant, sustainable communities. -They specialize in the design, development, and management of independent living, assisted living, and memory care facilities. -SRG’s projects range from luxurious senior living apartments to comprehensive healthcare-focused environments. -The company stands out for its commitment to offering personalized services that enhance daily living for its residents. -Typical projects involve intricate planning and collaboration with architects, engineers, and healthcare professionals. -SRG’s innovative approach includes creating state-of-the-art living spaces that prioritize comfort, wellness, and independence. -The company’s developments are known for their scenic locations, advanced facilities, and community-focused design. -Through its dedication to senior care, SRG has earned a reputation for creating some of the finest senior living spaces in the country.

Sector Specialisms

Independent Living

Assisted Living

Memory Care

Senior Housing & Care

Healthcare

Wellness

Life Enrichment

Regulatory Compliance

Licensure

Litigation

Contract Management

Insurance Matters

Clinical Care

Health Services Administration

Creative & Adaptive Memory Care

Wellness Programs

Hospitality

Sustainability

Risk Management

Legal Advice