Lead Concierge

Overview

Oversee front‑desk operations, greet visitors, train staff, and handle admin for senior community.

Key Responsibilities

• teamwork
• data entry
• billing
• front desk
• training
• guest greeting

Tasks

-Encourage teamwork through open communication with team members -May be assigned projects or duties to help support the Business Office Director that the Concierge team otherwise might not handle (billing, data entry, research resident issues, etc.) -Comply with Clearwater Living standards/policies to encourage safe and efficient operations -Ensure that the front entrance, lobby, and reception areas are neat, clean, and organized at all times, presenting a professional first impression of the community -Support Executive Director and other departments in administrative functions as needed -Train new or less experienced Concierge team members provides direction and guidance to other Concierge, answer questions and handle any escalated resident situation. May act on behalf of management by leading, assigning and/or reviewing the work of the Concierge and may act as a mentor/role model for other Concierge team members. -Represent the Clearwater Living principles and core values on a daily basis -Ensure all people who come in contact with are welcomed warmly to the community by standing to greet and offering any assistance needed

Requirements

• fast‑paced
• health tb
• first aid
• high school
• 1yr exp
• background clearance

What You Bring

-Dynamic and fast paced environment -Must meet health requirements, including TB -Display a positive and professional image through actions and maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and name tag when working -Background clearances as required by government regulations -Current First Aid Certification a plus -High School Diploma or GED -A minimum of one year of work experience in senior living, hospitality or in related field preferred

People Also Searched For

Benefits

-401(k) contributions -Paid Vacation and Sick leave

About Clearwater Living

-A prominent developer and operator of senior living communities. -Committed to providing high-quality care, specializing in independent living, assisted living, and memory care services. -Communities designed to offer a vibrant lifestyle, promoting the well-being and autonomy of residents. -Expanded across the U.S., establishing a reputation for excellence in senior care and hospitality. -Creates beautifully designed spaces that blend comfort with modern amenities. -Portfolio includes a variety of senior living communities, each tailored to the needs of its residents. -Driven by the goal of creating environments where seniors can live life to the fullest, with dignity and respect.

Sector Specialisms

Security Clearance

-requires background clearances as required by government regulations