Assistant Manager of Certification and Training

Overview

Coordinate service delivery training, maintain certification records, and supervise train crews.

Key Responsibilities

• certification management
• training development
• training scheduling
• simulator training
• record keeping
• crew supervision

Tasks

The purpose of this job is to work with the Director of Operations Training and Certification and the Manager of Certification for the planning, scheduling and record keeping of required Service Delivery training. Participate with Service Delivery Team in creating and administering training. Direction of day-to-day supervision of train and engine crews as required. -Storage and organizing certification and training records as required by the 49CFR. -Work with trainers to develop trainings, training aids, and assist in organization classroom. -Identifying training needs and assist in the formulation and implementation of programs as required. -Notification of required vision and hearing testing; assist withs scheduling distribution of required forms. -Assist in planning and scheduling Service Delivery employees for required trainings. -Monitor certification expiration. -Delivery of Service Delivery Trainings when needed.. -Attend and participate in all assigned training, specifically safety and security related. -Securing classroom space for Service Delivery trainings. -Work with SD training staff to meet required training required per regulations. -Print and distribute certification cards to employees. -Assist SD Training Team in developing and administering Simulator Training. -Administer collective bargaining agreements as required through regular job performance. -Scheduling and documentation of Simulator Training. -Oversee the supervision of assigned personnel, which includes hiring, work allocation, training, and problem resolution; evaluates performance and makes recommendations for personnel actions; motivates employees to achieve peak productivity and performance. -Comply and ensure compliance of direct reports with all related safety rules and procedures and report all hazards as required. -Storage and organizing training records; this will include working with the Safety and Training Departments to ensure proper record keeping. -Assist the Service Delivery department with the responsibility of selection, assign, evaluation and scheduling the trainings of newly hired Engineers, Assistant Conductors and promoted Conductors while ensuring compliance with KCS equal employment policies. -Assist in the SD development of training and testing. -Responsible for the direct day-to-day supervision of train and engine crews as well as other employees required by operating conditions.

Requirements

• ms office
• leadership
• communication
• 3+ years
• driver's license
• teamwork

What You Bring

Drug and alcohol screening: Employment contingent upon passing pre-employment drug and alcohol screen. Also, contingent upon receiving a favorable background check. Must pass a physical examination. -Strong overall facility with computer software and hardware. -Team orientation and practice in the collaborative development of projects, trainings and fulfillment materials. -Preferred combination of position-related training, education and experience, with a minimum of 3 years of experience. -Requires strong interpersonal skills. -Requires excellent verbal and written skills and be able to communicate successfully with a variety of disciplines and levels including both internal and external staff. -State and Federal Driver’s license checks; distribution of required forms. -Must possess strong leadership and organizational skills. -Must have skills in MS Office package, including Outlook; preference will be given to applicant with strong computer software and hardware skills and experience. -Proficiency in generating work products in MS Office. -Must have a satisfactory work record.

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Benefits

EEO statement: Our policy is to afford Equal Employment Opportunity to qualified individuals regardless of their race, color, sex, religion, age, creed, marital status, national origin, ancestry, physical or mental disability, sexual orientation, or gender identification. We maintain a drug-free workplace and perform pre-employment substance abuse testing. Disclaimer and closing statement: The above statements are intended to describe the general nature and level of work performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of employees assigned to this job. Keolis is committed to offering our employees competitive compensation and benefits, opportunities for development and growth throughout an exciting and rewarding career, and the safest work environment possible. Salary: $92,000 - $120,000 At Keolis, a leader in public transportation and proudly headquartered in Boston, our mission — We Imagine, We Care, We Commit — is more than words. It’s how we support our communities and how we support each other. As part of our team, you'll have access to a comprehensive benefits package designed with your wellbeing in mind. We offer a competitive benefits package that supports your health, wellbeing, and peace of mind. This includes medical, dental, and vision coverage, along with life and disability insurance. You’ll also have access to a variety of voluntary benefits such as hospital indemnity, accident, and critical illness coverage, as well as home, auto, and pet insurance. To help secure your financial future, we also provide a 401(k)-retirement plan with a company match. At Keolis, you're not just building a career — your part of something bigger. At Keolis Commuter Services (KCS), we give every team member—and their ideas—a seat for the journey. We are a diverse team made up of different backgrounds, stories, and perspectives, which is our strength. If you’re looking for a career with a company that invests in your future, KCS is the place for you. Since 2014, Keolis Commuter Services has been entrusted with operating and maintaining the Commuter Rail network on behalf of the Massachusetts Bay Transportation Authority (MBTA). During this time, we have worked to deliver a safe and reliable service, thanks to the knowledge and dedication of our team, and our experience operating transit networks around the world. Today, we're proud of the progress we have made together to deliver a best-in-class service for the Greater Boston community. -Employee Assistance Program -Transit and Parking Reimbursement Benefits -Company Sponsored Life & Accidental Death and Dismemberment Benefits -Dental & Vision Plan -Fidelity 401K Program -Supplemental health plans for accidents, critical illness, hospital stays -Education Assistance -Short- & Long-term Disability Benefits -Voluntary Benefits Plan options includingSupplemental health plans for accidents, critical illness, hospital staysPet, Home, Auto insurance -Flexible Spending Accounts -Railroad Retirement Benefits - a federal program that administers retirement, survivor, unemployment, and sickness benefits to U.S. railroad workers and their families. -Pet, Home, Auto insurance -Generous Medical & Rx plan

About Keolis Commuter Services

-operates as a leading provider of public transportation solutions, focusing on the North American market. -specializes in delivering safe, efficient, and customer-centric rail and bus services. -manages major transit systems, such as the Massachusetts Bay Transportation Authority (MBTA) in Boston. -has decades of experience, becoming a trusted partner for municipalities offering urban to regional services. -focuses on innovative technology to ensure services are reliable and future-ready. -has a strong track record of improving operational efficiencies while enhancing the customer experience with smart mobility solutions. -emphasizes collaboration with local authorities to meet the evolving needs of commuters.

Sector Specialisms

Security Clearance

-pre-employment drug and alcohol screening required. -favorable background check and physical examination required.