Route Operations Manager - York ROC

Overview

Lead signalling operations, ensure safety, performance and financial targets for a route.

Key Responsibilities

• competence management
• signalling ops
• governance framework
• incident management
• stakeholder liaison
• budget management

Tasks

-Lead and direct the arrangements for the management and delivery of briefings and competence assessments. Responsible for having checks in place that demonstrate competence management across the area meets the requirements of company standards. -Within the defined geographical area act as the senior point of contact and expert for Signalling Operations, directing involvement in and input to the business and industry procedures for operational standards and process change, to support the delivery of a positive safety culture. -Develop and implement the overall governance and assurance framework to assure compliance with Company standards, legislation and Network Rail’s Health & Safety Management System. -Manage liaisons with Train and Freight Operating Companies during perturbed operations. Take an overview of train performance delays, checking that incidents are investigated and outcomes followed through in a competent and timely manner. -Manage operational and infrastructure incidents, creating a system for competent recording and demonstrate all incidents are dealt with at the appropriate level within the organisation through to resolution or mitigation. -Lead, develop and manage a team of highly qualified and experienced technical professionals, to support the delivery of the route and business objectives and provide direction, motivation and leadership to safety critical frontline employees and the supporting teams. -Develop, agree and deliver against an expenditure budget for the operations team and demonstrate 'value' through efficient working for all operational expenditure. -Act as the Designated Competent Person (DCP) for both formal and local investigations within span of control. Report on accidents/incidents and undertake investigations as required. -Develop and implement initiatives to deliver continuous improvement in safety, train performance, customer satisfaction and unit cost efficiencies. -Develop and manage a robust resourcing plan which meets efficiency targets and provides competent, capable, trained and engaged employees.

Requirements

• rail officer
• assessor
• safety rules
• technical leadership
• commercial negotiation
• operational management

What You Bring

-Qualified Rail Incident Officer (RIO) and Rail Incident Commander (RIC) -Qualified assessor and verifier to agreed company standard -Detailed understanding of business process manual and commercial environment -In depth knowledge of safety rules and regulations, qualified to level 1 Rules & Regulations -Able to demonstrate previous experience of providing development and technical leadership -Able to demonstrate strong commercial and negotiating skills -Detailed understanding of the principles of health and safety legislation and best practice -Understanding of the performance regime -In depth knowledge of trade union bargaining arrangements and employees terms and conditions -Able to demonstrate good interpersonal and relationship building skills, including ability to challenge -Significant experience of customer relationship management -Proven ability to work to tight deadlines and mandated processes with a high level of accuracy -Proven track record of successfully managing people -Able to demonstrate significant previous operational management delivery experience

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About Network Rail

-Responsible for managing the country’s railway infrastructure, playing a vital role in the UK's transport system. -Ensures the safe passage of trains through its management of critical railway assets. -Origins date back to 2002, when the rail infrastructure was brought into public ownership. -Based in Milton Keynes, it is a crucial player in delivering major transportation projects. -Typical projects include track renewal, station modernization, and large-scale electrification efforts. -Oversees one of the world’s most complex and busiest rail networks, with significant investment in improving connectivity across the UK. -Focuses on maintaining safety and operational efficiency through cutting-edge technology and engineering solutions. -Collaborates with train operators and local authorities to ensure seamless travel experiences for passengers. -Delivers the High Speed 2 (HS2) project, set to revolutionize rail travel in the UK. -Committed to improving sustainability and reducing the environmental impact of rail transport.

Sector Specialisms

Interview Process

-interviews will be held on friday 28th november 2025.

Security Clearance

-mandatory security vetting clearance required. -employment offers conditional on satisfactory pre‑employment checks. -some roles require face‑to‑face drugs & alcohol testing.