Manager - Facility

Overview

Oversee facility operations, maintenance, vendor management, safety, and client liaison.

Key Responsibilities

• facility ops
• hvac
• cost analysis
• vendor management
• client meetings
• risk assessment

Tasks

-Manage/Supervise and monitor the functions of facilities including HVAC, Fire Safety, EHS, Power System, Soft Services, BMS , CCTV . FAPA System and any other activity as instructed by client’s SPOC under purview of Contract. -Cost Analysis report to be submitted with optimization on pilferages . -Manage and Supervise process of Technical and Soft Services is followed to ensure a safe, healthy & hygienic working environment. -Initiate Daily, Weekly and Monthly Meetings with client SPOC and take follow ups on the Minutes of the Meetings till closures. -To monitor delivery from approved supplier and ensure they follow the SLAs. -Support Transition team in seamless HOTO of the Facility -Training staff on processes and systems. -To achieve the timely and efficient delivery of C&W - PMSI to client , in support of their business needs in accordance with the service levels and Key Performance Indicators. -Supervise in coordination with client on closures of SNAGs on weekly basis. -Monthly (or as required) Vendor Meetings to agree Monthly Supplier evaluation and plan for forthcoming month. -Implementing C&W processes and systems. -Over see Technical activity on availability of MEP Equipment at all times . Any abnormalities are to be reported to SPOC with suitable Plan of Action -Monitor the process of reporting and follow up of requests & complaints from Teleperformance staff stationed at the building to client SPOC . -Inspect Documentation on Request/Complaints log record. Ensure proper follow up and completion on rectification works/pending requests and report to customer as per SLA. -Deliver high quality, prompt and courteous Services in support of customers’ business needs. -To liaise with contractors, collect quotations and prepare quotation analysis. -Adapting C&W processes and systems to meet local requirements and agreeing with client SPOC . -Implement safe working systems. -To implement and monitor a process for liaison with suppliers regarding any damage, loss found, malfunction on office assets -Conduct Risk Assessments of all activities -Ensuring compliance as per C&W H&SE processes and systems. -To liaise with the client regarding matters on delegated levels of authority. -Initiate training session on technical service with SME technical (C&W) periodically. -To liaise with vendors on contract renewal -Recommend and support on Site’s Critical Operations and deliverables. -To compare, evaluate and recommend vendors -Implement and monitor the Procurement process for consumables and goods in agreement with Teleperformance policy and procedure. -Ensuring Accident Log is kept up to date -Review reports on engineering systems operation and maintenance . -Adherence of PPM schedules for Technical services is on time and implemented as per C&W guidelines. -To keep and revise the existing contracts with different vendors -Reporting H&SE statistics and incidents in Monthly Report. -Ensure Documentation checklists pertaining to Daily/Weekly /Monthly are maintained by staff. -Advise on additional purchase upon request and approval from client SPOC .

Requirements

• h&se training

What You Bring

-Training on H&SE systems

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About Cushman & Wakefield

-With operations across ~400 offices in 60+ countries, it bridges global scale with deep local market insight. -Typical projects range from agency leasing and capital-markets advisory to project development and integrated facilities management. -The firm specializes across sectors including data centers, industrial/logistics, life sciences, retail, government, and healthcare. -A standout fact: it advises marquee assets like ports, rail hubs, and sports venues.

Sector Specialisms