Corporate Engineering Technician II - Quality

Overview

Test warranty returns, perform lab tests, analyze data, support quality improvements

Key Responsibilities

• lab maintenance
• product testing
• data analysis
• equipment setup
• method validation
• warranty review

Tasks

The Engineering Technician II is responsible for investigating and testing warranty returns, and documenting the performance of electrical, mechanical, and environmental tests of current product designs under general supervision. Facilitates continuous improvement activities to reduce the potential for product defects. Partners with Engineering and is involved with problem identification, containment activities, action plan creation and execution. Ensures that the test requirements for product testing and processes are defined and met -Actively participate with fellow Lab team members in daily maintenance of Lab environment and preventive maintenance of Lab equipment. -Recommend laboratory test equipment and facility requirements -Assist with NPI/ECN changes and other duties as assigned by Quality Supervisor or Manager -Test and diagnose electrical and mechanical parts and Generators returned from the field. -Use various mechanical, electrical, and electronic measurement devices. -Review Warranty Claims and identify trending product issues. -Resolve problems with assistance from peers or supervisors depending on the level and complexity. -Conduct process and product audits to ensure team members are following standardized operating procedures and adhering to all quality standards. -Process RMA. Work with Warranty Team to process RMA’s. -Implements resolutions from basic to moderately complex problems. -Collaborate with Engineers for planning of testing requirements. -Analyze test data and prepare formal and informal test reports. -Assist with the Generac Engineering Laboratory Audit and organization 5S programs. -Setup test equipment and products in proper sequence per testing procedures. -Maintain test-related documentation in database environment. -Suggest and implement improvements of existing equipment, designs, and/or processes to improve safety, quality, delivery, and productivity. -Perform tests on existing products for stated criteria involving mechanical, electrical, environmental, and electromechanical functions through ISO 17025 and Laboratory Scope of Operations. -Document all findings and report out on the data. -Update and develop policies and procedures supporting the continuous improvement of the Engineering Labs -Validate laboratory testing methods and demonstrate testing competence per ISO 17025 and the Laboratory Scope of Operations. -Exercises judgement within procedures and practices in selecting methods and techniques for arriving at solutions. -Mentor and train developing technicians. -Accurately interpret and document scientific notation, temperature, pressure, and other measurements.

Requirements

• high school
• 2 years
• physical
• computer
• travel

What You Bring

Physical Demands: While performing the duties of this job, the employee is regularly required to talk and hear; and use hands to manipulate objects or controls. The employee is regularly required to stand and walk. On occasion the incumbent may be required to stoop, bend or reach above the shoulders. The employee must occasionally lift up to 25 - 50 pounds. Specific conditions of this job are typical of frequent and continuous computer-based work requiring periods of sitting, close vision and ability to adjust focus. Occasional travel. -High School Diploma -2 Years of relevant work experience

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Benefits

-Every day is Jeans Day! Dress for your day. -We believe in having fun. From minor celebrations to major events, our employees balance their work by building a strong culture of teamwork and collaboration through a variety of occasions, including our Fun Days. -State-of-the-art facility with an onsite gym, walking trails, café, free parking and many employee activities -Competitive Benefits: Health, Dental, Vision, 401k and many more -Scheduled events throughout the year that allow our employees, both current and retirees, to gather together and enjoy their time with their families and co-workers -Eligible for summer hours! (Memorial Day – Labor Day) -Product loan and discount programs

About Generac

-It began by engineering affordable home standby generators and built its first engine tailored for generator use. -Its portfolio spans portable units, residential standby systems, large commercial/industrial generators, light towers, power washers, battery storage, and smart-home energy devices. -Typical projects include outfitting homes for outage resilience, powering construction sites with mobile generators, and deploying microgrid and natural gas generator solutions for commercial clients. -Innovations include the PWRcell home energy storage line, integration of EV charging and remote monitoring via Mobile Link and Concerto software platforms.

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