Customer Advisor - Billing Call Centre

Overview

Assist customers with billing inquiries via calls and chats.

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Benefits

-Award winning ‘Living Well’ wellbeing support, including access to a digital GP service for you and your family members. -Free access to local attractions. -A fantastic discount scheme, with savings on days out, shopping, travel and more. -Support with sustainable travel – through salary sacrifice cars and a cycle to work scheme. -Company pension scheme, where we’ll double match your contributions up to an employer contribution of 10%. -Generous holiday entitlement starting at 23 days, plus bank holidays and additional time off on Christmas Eve and New Year’s Eve. There’s also the option to buy or sell holidays. -Support with your development – we offer a range of development opportunities, can support you through an interest free qualification loan and we’ll even pay for any relevant professional body subscription. -Financial wellbeing support – access our community savings scheme, financial education and low cost loans through Salary Finance. We also provide 4 x Life Assurance and an Income Protection Scheme.

About nwg (northumbrian water group)

Nope

Sector Specialisms

Interview Process

-assessment centre on wednesday 16th november 2025

Security Clearance

-dbs check required prior to employment