Retail Store Manager - Kittery

Overview

Oversee store operations, sales, staff, inventory, and customer experience.

Key Responsibilities

• inventory management
• pos processing
• display design
• security systems
• staff training
• customer relations

Tasks

Recruit, select, and train employees to company standards. Develop the retail space to its fullest potential and create attractive displays. Promote the organization locally and foster a positive work atmosphere. Coach, counsel, and discipline employees; plan, monitor, and appraise job results. Ensure accurate inventory levels and manage inventory counts. Process orders in the Point-of-Sale system and handle payments. Develop and maintain long-lasting business relationships with new and existing customers. Learn and manage the product catalog. Identify customer requirements and ensure availability of merchandise and services. Implement security systems and measures to protect merchandise. This role involves managing inventory, creating engaging displays, training staff, and fostering a positive work environment. If you’re a strong leader with retail experience, join us to make a meaningful impact. Collaborate with Finance, Purchasing, and other Sales locations to ensure timely billing, adequate inventory levels, and accurate delivery. Join our team as a Retail Store Manager and lead the charge in enhancing customer experiences and driving sales. You'll manage daily operations, develop business strategies, and foster a positive work environment. If you have a passion for retail and strong leadership skills, apply now to make a significant impact! Maintain a professional image and a clean, safe store environment. Control store overhead and operating costs.

Requirements

• customer service
• masonry
• concrete
• communication
• time management
• associate degree

What You Bring

Excellent customer service skills. Background in Masonry and Concrete construction industry is desirable. Strong verbal and written communication skills, including negotiation abilities. Organized with excellent time management and prioritization skills. An associate degree or equivalent plus 5 years of experience in sales and administration in a retail environment, preferably in construction trades.

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Benefits

Flexible spending account Paid time off Life insurance Excellent benefit package, including: employee health insurance (company pays 50% of the premium), dependent health insurance coverage (company pays 50+% of the premium), dental, STD, Life and AD&D insurance available, paid parental leave, paid holidays and PTO, 401(k) retirement program with 4% company match, and: wellness, boot, and tuition reimbursement. Dental insurance 401(k) matching Health insurance Parental leave Referral program Competitive wage, dependent on experience. Tuition reimbursement Employee discount 401(k)

About Gagne & Son Concrete Products

-Grew from producing its first concrete block to operating a 35,000 ft² plant, quarry, and multiple showrooms across Maine. -Offers a wide range of products including architectural concrete masonry units, precast items, pavers, and landscape blocks. -Known for craftsmanship and quality control that elevate hardscape and masonry to architectural standards. -Serves both homeowners and professional contractors through seven retail locations statewide. -Typical projects include patios, retaining walls, outdoor living spaces, architectural block structures, and commercial landscapes. -Specializes in residential and commercial concrete and hardscape solutions, often custom-colored to match architectural needs. -Unusual fact: the company began with two family members making one block at a time, now distributing statewide.

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