LEASING CONSULTANT - Verdant Cove/ Tiger Bay

Overview

Assist with leasing, resident relations, and property marketing.

Key Responsibilities

• maintenance software
• market surveys
• rent collection
• stakeholder communication
• model tours
• resident screening

Tasks

-Utilize maintenance software program to enter in and track service requests -Sends Thank You cards after to guests -Assist with development and implementation of resident services programming -Provide a welcoming office environment for potential residents -Prepare market surveys and traffic reports -May be asked to perform housekeeping duties as needed -Prepare lease packages -Contact all guests by phone and/or email within 24 hours or less of their initial visit -Collect late rents and other monies due to the property -Effectively communicate with applicants, residents, vendors and supervisors in e-mail, by phone, or in person regarding day to day operations of the property. -Open the model apartment for tours and complete daily inspections of the tour route and model for appropriate curb appeal -Assist in the absence of the Community Manager or Assistant Community Manager in handling of emergencies, log resident service requests, inspection of vacant apartments, etc. -Assist in attracting, screening, and selecting prospective residents in accordance with federal, state, governing program laws and regulations utilizing the set Resident Selection Criteria -Create positive, welcoming, supportive environment for resident, visitors and community associates -Answer the telephone and greet prospective residents and residents in a pleasant and positive manner. Respond to incoming calls from the corporate office or those related to the operation of the property -Determine the needs of prospective residents

Requirements

• driver's license
• high school
• onesite
• affordable housing
• communication
• customer service

What You Bring

-Valid Driver's License required; Bilingual preferred. -Travel for the purpose of conducting property business. Must have a government issued state ID, or valid driver's license if required by Management based on location/property or business needs -Display professionalism in both work ethic and appearance -Experience in affordable housing, Tax Credit, HUD and/or Rural Development preferred -Demonstrate strong written and oral communication skills -Clearly communicate verbally, in writing and read in English -Proficiency in One Site preferred -Minimum of one year property management experience preferred -Excellent customer service skills -Work with a computer for a minimum of 7 hours daily either standing or sitting -Must be able to access all areas of the propertys grounds and structures, including multilevel structures, with or without the aid of an elevator -High School Diploma or Equivalent

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Benefits

-Lease renewal process -Work flexible schedule, including evenings and weekends

About Royal American Companies

-Over five decades it’s delivered hundreds of multifamily, commercial and hospitality projects, including hotels and leisure assets. -Its construction arm handles diverse infrastructure—from water, sewer and storm systems to maritime pile-driving. -Management division oversees a vast Southeast and Midwest residential portfolio, including third-party multifamily and affordable housing. -Affiliated ventures include insurance, landscaping, golf course, home-building and dumpster/container rentals. -Typical projects span from LIHTC senior and family apartment communities to office buildings, schools and sports parks. -Unique strength lies in combining in-house development, construction and property services under one family-run umbrella.

Sector Specialisms