Community Manager

Description

• Ensure compliance with housing regulations
• Handle resident concerns and complaints professionally, striving to resolve issues quickly and fairly.
• Prepare and submit annual operating budgets and conduct quarterly budget reviews.
• Administer resident programs and services, focusing on building a strong apartment community and maintaining high resident satisfaction.
• Lead, mentor, and supervise on-site apartment staff, providing guidance on customer service, leasing, and resident relations to ensure the apartment community operates smoothly.
• Conduct regular inspections (interior and exterior) to ensure the community is well-maintained and ensure compliance with company and regulatory standards.
• Ensure the financial performance by creating and maintaining budgets, preparing monthly financial reports, and monitoring expenditures.
• Foster a team-oriented environment, working closely with corporate leadership and staff to achieve community goals for the complex.
• Maintain records for all resident transactions, including move-ins, move-outs, rent collections, and renewals.
• Manage the leasing process for the community, including marketing available units, conducting tours, processing applications, and executing leases for new residents.
• Oversee daily operations of an affordable multi-family apartment community, ensuring the property remains a safe, well-maintained, and welcoming environment for all residents.
• Oversee renovations, including interior and exterior updates, ensuring projects are completed on time and within budget.

Requirements

• You are physically able to lift and carry items weighing up to 25 pounds.
• This position is contingent upon passing a background check, employment verification, drug screening and valid driver’s license and auto insurance.
• Experience with affordable properties, HUD, Low Income Tax Credit (LIHTC), Permanent Supportive Housing (PSH), Section 8, Senior, Rural Development is required.
• Ability to drive for business purposes to include, bank deposits, community supplies, competitive analysis of neighboring communities, and other duties as assigned.
• CONAM will consider qualified applicants with criminal histories in a manner consistent with the requirement of the law.
• You are proficient with property management software, such as Yardi and/or MRI, particularly in managing apartment records and financials.
• You have a strong understanding of financial reporting, budgeting, and rent collections specific to apartment communities.
• You have a valid driver’s license and proof of automobile liability insurance.
• You have 2-3 years of experience in property management, specifically in supervising and managing affordable apartment communities.
• You possess strong organizational skills and attention to detail when managing operations.
• You have excellent communication skills (both verbal and written), with the ability to effectively engage with residents, staff, and vendors.
• You have hands-on experience in overseeing the daily operations of a multi-family apartment community, with strong leadership skills.

Benefits

• Additional perks: Service award days, floating holiday, early earned wage access and more
• Employee Assistance Program (EAP)
• Pet insurance
• Paid sick and vacation time
• Flexible Spending Accounts (FSAs)
• Life insurance and identity theft protection
• Medical, dental, vision insurance
• 401(k) plan with company match

Training + Development

Interview process

Visa Sponsorship

Security clearance