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Associa

Community Director

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Associa

Leading community management firm offering property, accounting, maintenance & administrative services.

Oversees branch operations, staff, finances, and homeowner/board relations.
25 days ago ago
$100,000 - $110,000
Expert & Leadership (13+ years), Experienced (8-12 years)
Full Time
Los Gatos, CA
Office Full-Time
Company Size
15,000 Employees
Service Specialisms
Community Management
Property Management
Consulting
Technical Services
HOA Management
Employee Development
On‑Call Maintenance
Roadside Assistance
Sector Specialisms
Industrial
Energy
Infrastructure
Buildings
Residential
Commercial
Water Resources
Heavy Civil
Role

Description

database maintenance
financial review
ap oversight
vendor management
tool development
architectural review
  • Ensure Board of Directors is aware of legal actions involving the Association.
  • Assist Board of Directors/ARB with architectural review process and/or routine inspections as necessary
  • Responsible for maintenance of C3 data base, including updating resident information
  • Attend Board meetings per the management agreement and community events as needed.
  • Coordinate and/or oversee inspection of building facilities and/or common area and arrange appropriate follow up actions as required.
  • Prepare Board packages according to established time frames.
  • Review monthly financial reports and ensure management summary is submitted to the association Board of Directors.
  • Maintain unit and contract files relating to the operations of the Association.
  • Acts as or oversee the primary liaison with the Association Board of Directors and homeowners as needed.
  • Responsible for oversight of Associa staff as contract provides.
  • Oversee the AP process in accordance with Associa home office processes and procedures.
  • Perform/Direct administrative and management duties as requested by the Board of Directors and in accordance with the management agreement.
  • Monitor corporate and client delinquency rates and collections process for account portfolio.
  • Provide and/or oversee recommendations to the Association Board of Directors and committees regarding major capital expenditures as required to maintain the desired community appearance and operation.
  • Responsible for routine and special project vendor management including procurement as well as performance evaluation as contracted.
  • Ensure Associa community management tools are being effectively developed and utilized such as annual calendar, action item list, resolution worksheets, timed agendas, RFP matrixes, committee charters, procurement procedures, FY operating budget, etc.

Requirements

management
community
bachelor’s
certification
gaap
microsoft office
  • Professional communication skills (phone, interpersonal, written, verbal, etc.).
  • Time management and time critical prioritization skills.
  • 5 - 7 years of Management and/or Supervisory experience
  • Self-motivated, proactive, detail oriented and a team player.
  • 3 – 7 years of Community Association experience and Portfolio Management experience
  • Bachelor’s Degree desired
  • Knowledge of typical business correspondence (grammar, structure, punctuation, spelling, etc.) at an expert level.
  • Certification credential required
  • Confidentiality and discretion in the performance of all duties and responsibilities.
  • Knowledge of GAAP at a proficient level.
  • Knowledge of Microsoft Office products (Word, Excel, Outlook, etc.) at an expert level.

Benefits

Information not given or found

Training + Development

Information not given or found
Company

Overview

1979
Year Founded
The company was established in 1979 in Dallas.
300+ Branches
Branches Globally
Associa has expanded to over 300 locations worldwide through steady growth and acquisitions.
7.5M Residents
Residents Served
They provide property management services to over 7.5 million residents globally.
  • It emerged as a pioneer in comprehensive community management.
  • It oversees operations for homeowners associations, condos, master-planned communities, and mixed-use developments.
  • Its financial backbone supports large-scale budgeting, accounting, insurance, and administrative services.
  • Routine projects include maintenance coordination, property restoration, lifestyle programming, and financial oversight.
  • They’ve built a proprietary training platform, Associa University, to upskill staff and maintain service excellence.
  • Unusually, they've integrated social sponsorships—like youth-sports grants—to enhance neighborhood engagement.

Culture + Values

  • Service
  • Innovation
  • Family
  • Integrity
  • Loyalty

Environment + Sustainability

$100,000
Disaster Relief Contribution
Provided disaster relief funds to support communities affected by Central Texas floods in July 2025.
  • No explicit net‑zero or sustainability targets found on corporate site
  • Corporate Responsibility section highlights support for communities during disasters
  • No specific data‑driven environmental goals or net zero target date publicly disclosed

Inclusion & Diversity

58% female
Employee Demographics
Refers to the percentage of female employees in the company's workforce.
52% people of color
Employee Diversity
Indicates the percentage of employees who identify as people of color.
  • Established Associa Women’s Network to support women’s career growth and education
  • Established Associa Multicultural Network to support cultural and ethnic understanding
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Community Director at Associa in Los Gatos, CA