Lead applications engineering and technical support for water product configurations.
-Maintain productive and collaborative relationships with other Watts employees. -Coordinate project timelines, budgets, and resources to meet deadlines. -Build strong relationships with clients, ensuring their satisfaction throughout the project lifecycle. -Monitor progress, identify risks, and implement corrective actions as needed. -Optimize processes related to product configuration, deployment, and support. -Collaborate with engineering teams to resolve any technical issues promptly. -Collaborate with cross-functional teams, including IT, sales, and product development, to achieve seamless project execution. -Oversee quality control processes, ensuring that configured products meet industry standards and regulatory requirements. -Implement best practices to enhance efficiency, reduce lead times, and improve overall customer experience. -Ensure accurate and efficient customization of our solutions, meeting client specifications while maintaining quality standards. -Leverage your mechanical engineering background to understand and configure our water sector products according to customer requirements. -Engage directly with customers to understand their needs, provide technical guidance, and address any inquiries or concerns. -Manage and mentor a team of applications engineers and technical support team, ensuring their professional growth and alignment with organizational goals.
-Ability to adapt to a hybrid work environment. -Punctuality and dependability. -Adherence to all personnel policies, procedures, and standards of process as implemented by Watts. -Excellent communication and interpersonal skills to communicate to C-level executives. -Knowledge of PowerBI and/or Excel for data analytics -Ability to communicate clearly with management and coworkers, particularly in meetings or phone calls. -Experience in customer-facing roles and a strong customer-focused mindset. -Ability to physically move around the office, organize or transport files, packages, or other office-related materials. -Ability to occasionally lift and carry light objects, such as office supplies, documents, or small equipment. -Ability to perform repetitive tasks like typing on a keyboard or using a mouse for extended periods. -Ability to understand and communicate complex technical concepts to both technical and non-technical stakeholders. -7+ years of experience in applications engineering, with a track record of successful project management. -Experience with CPQ or quotations processes, concepts, tools, and technologies; SAP ideal. -Ability to remain seated at a desk or workstation for extended periods. -Ability to be flexible and adapt to changing work priorities and stressful conditions. -Experience on product design related to water flow, pressure, and temperature, such as ACV, floor heating, and piping systems -Ability to operate standard office equipment such as computers, printers, phones, and copiers. -2+ years of leadership experience and team management skills. -Bachelor's degree in Mechanical Engineering or related field. A master’s degree is a plus. -Ability to read documents, use a computer, and perform data entry tasks.
-Additional perks such as fitness reimbursements and employee discount programs -Comprehensive medical and dental coverage, retirement benefits -Family building benefits, including paid maternity/paternity leave -10 paid holidays and Paid Time Off -Competitive compensation based on your skills, qualifications and experience -Continued professional development opportunities and educational reimbursement
-A global leader in providing safe water, energy efficiency, and environmental sustainability solutions. -Specializes in innovative water control, flow, and safety devices, emphasizing reliability. -Serves residential, commercial, and industrial sectors across various regions. -Solutions are widely used in plumbing, heating, cooling, and industrial processes. -Involved in water management systems, energy-saving technologies, and water conservation solutions.
Residential
Commercial
Plumbing
Heating
Water Quality
Water Purification
Radiant Heat
Flow Control
Backflow Prevention
Drainage
Water Conservation
Water Safety
Energy Efficient Heating
Hydronic Systems
Water Filtration
Plumbing & Heating
Water Infrastructure
Water Resource Management
Water Systems Regulation
Water Technologies
Water Flow Management
Water Treatment
