Service Tech

Overview

Diagnose, repair, and maintain aerial lift equipment for customers on field service calls.

Key Responsibilities

• reporting
• service calls
• customer support
• lift repair
• maintenance
• safety

Tasks

-Report & Document: Maintain clear and accurate records of work performed, parts used, and customer interactions. -Respond to Service Calls: Independently manage on-site service visits at customer locations across your assigned region. -Deliver Exceptional Customer Support: Communicate clearly with customers, walk them through issues and repairs, and ensure satisfaction after every visit. -Repair & Maintain Aerial Lift Equipment: Perform field diagnostics and repairs on mechanical, hydraulic, and electrical systems on various utility equipment. -Ensure Uptime & Safety: Conduct routine inspections and preventative maintenance to maximize performance and meet ANSI/OSHA safety standards.

Requirements

• hydraulic troubleshooting
• electrical troubleshooting
• mechanical troubleshooting
• ase certification
• aerial lifts
• 3+ yrs

What You Bring

-Strong diagnostic abilities across hydraulics, electrical, and mechanical systems -Knowledge of utility equipment and aerial lift products is a plus. -Strong mechanical, electrical, and hydraulic troubleshooting skills. -Technical certification (ASE, EVT, or hydraulic systems) or vocational training in a related field is a plus. -Willingness to travel within the designated service area. -Valid driver’s license with a clean record. -3+ years working with aerial lifts, bucket trucks, hydraulic systems, or heavy equipment (e.g., utility trucks, forestry equipment, or construction machinery) -High school diploma or equivalent. -Excellent customer service and communication skills. -Comfortable working solo in the field, managing time and service priorities.

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Benefits

-401(k) with Company Match -Ongoing Technical Training -Full Benefits – Medical, Dental, Vision -Competitive salary and bonus structure -Paid Holidays & PTO

About Time Manufacturing Company, Inc.

-The company specializes in creating durable, high-performance lift equipment for a variety of industries. -Serves sectors like industrial, transport, and utilities with versatile aerial lift solutions. -Their equipment meets demanding needs across different markets, ensuring safety and efficiency. -Used in projects ranging from infrastructure maintenance to commercial building access. -Innovative design and manufacturing processes have earned a strong reputation globally. -Has a global presence with facilities in the United States and partnerships worldwide. -Continues to push boundaries in product development, focusing on productivity and safety.

Sector Specialisms