Supervisor, Water Quality Field Operations

Aquarion Water Company

The Role

Overview

Supervises water quality field ops, sample collection, reservoir management, compliance.

Key Responsibilities

  • sample collection
  • compliance monitoring
  • reservoir management
  • emergency response
  • staff supervision
  • data review

Tasks

-Coordinate with Water Quality Management Team on water quality management, compliance, and customer service issues for all water systems: review and update monitoring programs, review all water quality issues and maintain compliance with DPH and EPA regulations. -Reports directly to Manager, Water Quality Regulatory Compliance and Field Operations. -Supports the WQ Information Services Coordinator with customer water quality problem resolution as back up for, performing on site investigations and providing staff for customer on site investigations. -Assists in the development of annual and monthly monitoring plans for the CT water distribution systems Responsible for weekly work schedules and daily sample runs to support the monitoring plans. -Full responsibility for water quality management and compliance in their assigned portion of 21 CT water systems. -Responsible for sample site selection and quality assurance of sample sites in all CT water systems. Directly manages capital projects related to sample collection. -Supports Contract Laboratory Services by providing staff for transporting samples to and from contract laboratories and treatment facilities; for assisting Laboratory Technicians with reagent preparation, Quality Assurance procedures and routine analysis and to perform plankton analysis as needed. -Participates in weekly water quality review meetings, review of customer complaints, water quality data and resolution of water quality issues. -Assists with management of six Massachusetts systems and seven New Hampshire systems as requested. -Shares responsibility for remaining CT water systems, as well as MA and NH water systems. -Participates in the Emergency Response Program as a Water Quality Coordinator, providing 7-day, 24-hour emergency water quality and Laboratory coverage on a scheduled rotation. -Directly supports the Reservoir Management program (26 reservoirs) with field monitoring (Deeps program), coordinating reservoir activities with consultant, coordinating treatment of reservoirs for algae control and supporting capital projects related to reservoir management. Includes the seasonal operation of aeration systems, circulation systems, ultrasonic transducers, ozone systems and associated equipment maintenance. -Shares responsibility of reservoir management program. -Direct supervision of Water Quality Field Technicians (eight). -Full responsibility of Sample Collection functions of department (avg. $70,000-336,000 Operating and $100,000-150,000 Capital budgets/year).

Requirements

  • b.s. environmental
  • m.s. preferred
  • driver’s license
  • water chemistry
  • 5+ years
  • excel

What You Bring

-M.S. in related field preferred, but not required. -Safe Boating/Personal Watercraft Operator License required. -This role will be 100% on-site, report out of the Monroe office. -Must have a working knowledge of water treatment chemistry and related monitoring procedures. -Minimum five years’ experience in Water Quality or Water Utility function. -A Valid State of CT Driver’s License required. -Problem solving skills primarily utilized with supervision of personnel, scheduling of sample collection and resolution of water quality, compliance, and customer concerns. -Problem Solving: -Must be able to coordinate with other departments and contractors to complete objectives. -Must respond to a variety of water quality issues, in addition to regulatory changes associated with existing and newly acquired Public Water Systems. -B.S. in Environmental Science required. -Must have excellent planning, communication, and customer service skills. -Working knowledge of computer systems or programs include Excel, Word, SAMS, GIS, LIMS, Agentry Client (LIMS Mobile Applications), and SAP.

Benefits

-Job is classified as an exempt position with an annual salary range of $91,400.00 to $105,500.00.

The Company

About Aquarion Water Company

-Grew from a local supplier into one of the seven largest U.S. investor-owned water utilities. -Serves Connecticut, Massachusetts, and New Hampshire. -Provides regulated and non-regulated water and wastewater services to over 750,000 people across 70+ communities. -Typical projects include reservoir and dam management, water treatment plant operations, emergency supply restoration, and network upgrades.

Sector Specialisms

Public Water Supply

Wastewater Treatment

Water Resources

Environmental Sustainability

Water Quality Management

Municipal Water Systems

Municipal Wastewater Systems

Utility Services

Infrastructure

Customer Services

Operations Field Services

Information Technology

Government Relations