Interim Internal Communications Manager

Overview

Plan and deliver internal communications, events, and digital campaigns for Curo.

Key Responsibilities

• intranet management
• event management
• agency management
• campaign delivery
• brand management
• change management

Tasks

This is a 6-month fixed term contract where you'll be planning and delivering innovative communications campaigns, including company communications, events management and digital activities, to support colleague engagement, service delivery and the reputation and growth of the organisation. Creating a programme of actions and activities to inform and inspire our colleagues and support the delivery of our Purpose – Homes for Good – and our ten-year Strategy, Vision and Values. -Act as a voice of the business and a custodian of the Curo brand -Deliver effective, integrated communications campaigns with particular responsibility for internal communications, including quarterly all-colleague briefings, monthly cascade briefings and colleague newsletters -Act as the communications lead on selected business projects as required, working with senior leaders and ensuring activity and messaging is aligned with our strategic narrative -Spend time in all areas of the business to evaluate and understand levels of engagement and challenges, and consider how to address issues and support our Purposeful Culture workplan -Ensure our brand guidelines, strategic narrative and tone of voice are embedded across all our materials and channels, and help colleagues to understand and use them -Play a part in supporting our change management programmes with trusted, constructive communications advice and integrated delivery -Work closely and collaboratively with the other members of the PR & Communications team to realise the objectives set out in the PR and Communications Strategy -Offer business partnering services to leaders and colleagues across the organisation, using your professional skills and experience to advise on effective strategies and internal communications best practice -Successfully meet the KPIs and objectives agreed for myself and my wider team -Appoint and manage external agencies to work on events, brand development, marketing and other commissioned activities where needed -Manage Curo’s intranet system, maintaining content that is vibrant, up-to-date and accurate, and ensure content managers across the business have the support they need to organise their team pages -Deliver large-scale events including quarterly colleague briefings, the annual Colleague Conference and the annual awards event, managing venues and catering, guest attendance, speakers and presentation/AV arrangements, as well as budget management and post-event evaluation. -Get feedback from my customers, peers and my manager about my effectiveness in delivering my services, as well as how I deliver them

Requirements

• degree
• budget management
• digital skills
• content management
• print design
• health & safety

What You Bring

-Demonstrate strong communication, creative and collaboration skills -Evidence events management experience -Have a degree or equivalent experience/professional qualification or membership. -Demonstrate skills, knowledge and experience in planning and delivering impactful internal communications campaigns -Demonstrate budget management skills -Evidence that the organisation is fully compliant with legislative obligations e.g. Health and Safety requirements for my area -Demonstrate strong digital enthusiasm, skills and understanding -Demonstrate I am self-motivated, able to work independently and use my initiative, but also able to work as part of a collaborative team -Demonstrate the ability to produce clear, high-quality copy on complex issues -Evidence experience of working with content management/intranet systems -Enjoy working in a fast-paced and dynamic environment, managing a number of projects simultaneously and delivering to deadlines -Demonstrate the ability to organise and prioritise in a busy environment -Evidence experience of print and design commissioning -Demonstrate I have a ‘can-do’, pro-active attitude, I am able to remain calm under pressure and committed to delivering outstanding customer service -Demonstrate an understanding of the role of communications, engagement and brand management techniques

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Benefits

Fixed-Term (6 months) | 37 hours per week What you'll get in return £45,500 | The Maltings, Bath | Hybrid -Your birthday off as an extra holiday -Hybrid working (3 days in office, 2 days at home) -Flexible benefits which might include a Health Cash Plan -Access to an Employee Assistance Programme for your wellbeing -26 days annual leave per year (plus bank holidays), increasing to 29 days -Up to 10% matched pension contribution

About Curo

-Established through the merger of several Bath-area housing associations, it grew rapidly into a major West of England landlord. -Renovation projects include Mulberry Park on a former MoD site and refurbishment of estates previously slated for demolition. -Projects span affordable housing, shared ownership, market sales, supported, and sheltered schemes. -Notable work includes fit-out and new build contracts at high-profile locations like Power Road Studios, Shinfield Studios, and Spitalfields Works. -Significant shift from demolition to refurbishment of Foxhill plans following resident legal action, prioritizing local input. -Operating as a community benefit society, surplus from commercial activity is reinvested into social housing and support initiatives.

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