People Services Assistant

Overview

Provide HR admin, onboarding, payroll and employee record support for Metrolink

Key Responsibilities

• hr system
• onboarding
• offboarding
• payroll
• recruitment
• data reporting

Tasks

You will play a key role in coordinating and maintaining accurate employee records, supporting the recruitment and onboarding of new hires, maintaining the HR system, monthly payroll and providing first line advice and guidance to colleagues and managers. As a team we provide first class customer service to our colleagues, ensuring best practice is at the forefront of what we do, bringing to life our people strategy - Attract, Develop, Retain. -Administer & maintain medical records on cascade including pre-employment, periodic health surveillance & medication checks -Manage and respond to day-to-day queries in the people & payroll inbox -Maintaining HR system data to ensure accuracy as data feeds into dashboards for period reporting -Managing the full onboarding process for new starters within SLA and payroll deadline. This includes right to work in the UK documentation is accurate, issuing the offer via DocuSign and undertaking all onboarding activities to ensure the onboarding process is managed in an efficient manner -Support process improvement projects -Provide first line HR advice and guidance on queries and escalate if required to the People Manager or People Business Partners -Assist with recruitment - advertising, shortlisting, scheduling interviews and assessment days -Managing the offboarding process for all leavers working within monthly payroll deadline -Creating new starter and maintaining employee electronic records inline with GDPR -Support running monthly / period HR statistics reporting to provide analysis to the HR team on wider business areas – sickness, absence, leavers -Complete all People Services administration activities in relation to contracts of employment including appointments, termination and variation of contractual terms, rewards and retirement

Requirements

• gdpr
• cipd
• payroll
• hr software
• microsoft office
• communication

What You Bring

-Knowledge of GDPR principles -Excellent communication skills -CIPD or working towards the qualification (desirable) -Knowledge of payroll (desirable) -Excellent attention to detail -Know your audience, delivering excellent customer service -Previous experience in an HR or Payroll administrator role -Proficient in HR software and Microsoft Office Suite such as Outlook, Word and Excel -Flexible approach and able to adapt to meet the needs of the business

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Benefits

The role will offer you lots of variety as no day will be the same, there is lots of opportunity to develop your payroll, HR process and system knowledge. There will be opportunity to change the way we do things and support process improvement projects. -Access to Amazing Discounts at major retailers including Asda, Currys PC World, John Lewis and many more. -Supporting your development focusing on career pathways and professional fees covered if required for role. -Family Friendly Policies including enhanced maternity and paternity pay. -Full time - hybrid working (3 days in the office at 2 days work from home) -25 days holiday, plus bank holidays -A starting salary of £30,000 -Wellbeing Support including a free counselling, health checks and Employee Assistance Programme. -Free Tram Travel for all our colleagues, plus a sponsored pass for an immediate family member

About Keolisamey Metrolink

-A key player in the UK's public transport sector, delivering Metro services across the Greater Manchester area. -Founded with the aim of offering a more sustainable and efficient way to travel, serving millions of passengers annually. -Operates one of the largest light rail networks in the UK, expanding its reach with each year. -Handles a variety of urban transport projects, from network expansions to modernizing existing infrastructure. -Highly focused on integrating sustainable practices in its operations to enhance the passenger experience. -Renowned for its reliability, covering a mix of urban, suburban, and city-center routes. -Embraces cutting-edge technologies, enhancing operational efficiency and passenger convenience. -Has grown steadily, becoming an indispensable part of the Greater Manchester transport landscape.

Sector Specialisms

Security Clearance

-verify right‑to‑work documentation for new hires -maintain pre‑employment medical records and health surveillance