Battery and Charger Field Technician

Overview

Inspect, maintain and repair battery and charger systems for motive power equipment.

Key Responsibilities

• troubleshooting
• repair services
• preventative maintenance
• documentation
• safety
• customer service

Tasks

-Troubleshoot battery and charger systems. -Perform repairs at customer locations and Concentric shops. -Complete all work order and customer facing documentation while adhering to Concentric SOP expectations. -Respond to client needs in a timely manner, while applying great customer service behaviors. -Work safely and follow all safety requirements. -Perform routine preventative maintenance.

Requirements

• cdl
• dot
• ac/dc
• high school
• problem solving
• communication

What You Bring

-Must be able to pass a drug test, our technicians are subject to random drug -Experience in material handling environment is preferred, but not required. -Concentric Technicians may need to travel out of state to perform work. The Department of Transportation (DOT) has several requirements for drivers of commercial motor vehicles weighing less than 26,001 pounds who are driving across state lines, including: -Drivers must have a valid driver's license at all times. -Intermittent travel expected within designated territory, home most nights. -Drivers must be at least 18 years old to drive "Intrastate". Drivers must be at least 21 years old to driver "Interstate". -Drivers must be able to obtain a CDL in order to drive commercial motor vehicles or combination vehicles weighing more than 26,000 lbs. -Work independently or with a team in a professional manner. -Working knowledge of basic AC and DC electrical/electronic theory. -Ability to clearly articulate ideas (both written and verbal) to both internal and external customers and to listen effectively to customer needs. -Ability to develop and maintain strong workplace relationships with an emphasis on customer satisfaction. -Must be able to pass a background check -Drivers must follow the DOT's HOS regulations. -A valid driver’s license, CDL a plus but not required. -Ability to organize his/her own work and work independently, with limited supervision. -Strong communication, problem solving, and analytical skills. -Exercises high degree of time management skill, resulting in greater than 90% time billable to customers. -Ability to work collaboratively with other departments toward the greater good of the organization. -Ability to work with individuals from diverse backgrounds and with diverse needs, and across remote offices. -Ability to adapt to a fast-changing environment. -High School or GED Diploma required. Prefer an Associate Degree from an approved two-year college or university or very strong equivalent experience. -A score card that reflects performance in areas such as safety, efficiency, work order completion, customer satisfaction, and issue resolution. -Willingness to work occasional overtime. -Drivers must have a valid DOT medical card or the ability to obtain DOT medical card per DOT/FMCA guidelines during the hiring process. Drivers must continue to maintain their active medical card status throughout their employment.

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Benefits

-We offer employee paid legal plans, identity protection, pet insurance, and home & auto discounts. -Medical and dependent care Flexible Spending Accounts (FSA) available. -Competitive pay – Plus incentive opportunities and overtime potential for our hourly employees! -Employee paid dental and vision insurance that starts on day one. -8 paid holidays. -Advancement opportunities. -Three medical plan options with employer premium contribution that start on day one. -Full-time Employees receive a total of 128 Hours of Paid Time Off (PTO) Annually. -We offer employee paid accident, critical illness, and hospital indemnity insurance. -Company-paid life and AD&D insurance, short-term and long-term disability coverage that start on day one. -Company 401K plan with 100% match on the first 4% of employee contributions. -Health Savings Account (HSA) with company contribution on eligible High-Deductible Health Plans (HDHP). -Training and mentoring – Learn from our experts in the industry.

About Concentric Power Services

-A national leader in distributed power services with a legacy spanning two decades -Maintains forklift batteries, backup generators, UPS units, and energy storage systems coast-to-coast -Offers flagship solutions like GuaranteedPOWER® contracts and the automated PowerHIVE™ system -Expanded into data centers, utilities, and telecom through strategic acquisitions (CPS, Mesa, etc.) -Delivers critical infrastructure projects including battery energy storage, microgrids, and forklift programs for logistics and manufacturing facilities

Sector Specialisms

Security Clearance

-must pass a background check -must pass a drug test (random testing)