Parts and Service Sales Representative (PSSR)

Overview

Sell and support CAT parts/services, grow accounts, and provide customer solutions.

Key Responsibilities

• equipment inspections
• parts sales
• market development
• competitive research
• issue resolution
• forecast input

Tasks

-Performs equipment inspections to include certified used equipment, warranty inspections, certified truck service, and customer repair inspections. -Resolve customer issues. -Assists salesmen with customer presentations -Provides input on annual forecasts for territory potential. -Keeps good customer records. -Markets and sells the value of CAT parts and service. -Works within and promotes the vision, mission, and values of BMC. -Find new markets, customers, and applications within the territory. -Develop good knowledge of competitive products and suppliers. -Communicates with the Aftermarket Sales Manager to relay parts and service opportunities as well as progress on tasks assigned, etc. -Establishes customer relationships. -Works with Customer Account Managers and Parts and Service Managers on goals and marketing ideas.

Requirements

• microsoft office
• service experience
• clean driving
• leadership
• communication
• sales experience

What You Bring

-Advanced computer skills essential (Word Documents, PowerPoint, Excel, Etc.) -Ability to work extra hours at short notice. -2+ Years of Service and Parts experience are minimally required. -Must have and maintain a clean driving record. -Proven leadership ability. -Must be able to effectively communicate with individuals both verbally and written. -1+ Years of Sales experience preferred. -Ability to think strategically, make decisions, develop relationships, handle conflict, negotiate, present ideas, use resources effectively, and display mechanical aptitude.

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Benefits

-SmartDollar – employer-paid financial planning program -Dependent Care Flex Spending Account -Health Insurance – 3 plan options -Dental Insurance – 2 plan options -Basic Life/AD&D and Supplemental Life Insurance -Voluntary Benefit options - Cancer Insurance/Accident/Hospitalization -Overnight travel as needed. -10% Annual Retirement Employer Contribution, with an Additional 5% Discretionary Employer Contribution -Vision Insurance -Paid Time Off (PTO) -Health Savings Account – Employer contribution up to $1,300/year -Employer-paid Short-Term Disability Coverage – 60% of base pay/salary -Employee Assistance Program (EAP) – including Health Coaching -Long-Term Disability Coverage -401(K) Plan -Maternity / Paternity Benefits

About Butler Machinery

-Originally founded as a Caterpillar dealership, the company serves industries from construction to mining. -They offer new and used machinery, equipment rental, and parts & service for major brands like Caterpillar. -Butler Machinery has supported a wide range of sectors including agriculture, energy, and heavy civil construction. -The company has built a reputation for offering top-tier equipment solutions that optimize performance and productivity. -Projects range from major infrastructure developments to agricultural advancements and energy solutions. -They have earned recognition for their commitment to delivering quality machinery and exceptional customer service. -In addition to equipment sales, Butler Machinery is known for its strong service network and support offerings.

Sector Specialisms